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frad by homeshop18

This is a discussion on frad by homeshop18 within the Other Product and Services forums, part of the Product And Services category; Hi my name is kiran m.i am doing my b.e.my complaint is.i orderd home gym from homeshop18.i saw this product ...

  1. #1
    kiran m is offline Junior Member
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    Mar 2009
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    Default frad by homeshop18

    Hi my name is kiran m.i am doing my b.e.my complaint is.i orderd home gym from homeshop18.i saw this product in homeshop18 website.they told that if i order this product then i will get rs=5000/- discount.i sent (rs=15000/-) through d.d .but when i received the product it is not the same product wat thyey have shown in there website.it was cheep home gym which i can get for rs=9000/- so i sent that product back.then again i called costumer care.they are not listening to my problem and not even returning my money back. i am having all the proof like D.D copy,ect .please help me.thank you
    Last edited by kiran m; 03-11-2009 at 11:00 PM.

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Kindly share your full contact details, bill details and the screen shot of the product from the website, so that we will guide you accordingly.

    Regards,
    Admin,

  3. #3
    kiran m is offline Junior Member
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    Default

    web page link (www:homeshop18.com/shop/u/y/p-Sports-Q-and-Q-Fitness-S-Exercise-Q-and-Q-Fitness-Q-Equipment-S-Home-Q-Gym/Home_Online-pI_33870-clI_2-cI_568-pCI_562-) contact phone number 9964278536.i am in electronic-city bangalore 560100 karnataka.an i sent D.D to homeshop18.i didnt receive bill or any thing from homeshop18

  4. #4
    admin is offline Administrator
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    Hello,

    Ask them for the bill, may be they sent the bill on your mentioned e-mail. But bill is must.

    Regards,
    Admin

  5. #5
    kiran m is offline Junior Member
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    Mar 2009
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    Default

    that is what problem is they have not even sent anything to me not even a plane paper.that is wat problem is .but i have copy of D.D which i made in favor of homeshpo18 ,an korear copy through which i sent to them.an bank chealon

  6. #6
    admin is offline Administrator
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    Hello,

    If the customer care are not helping you then we have one option left i.e. drag them to the consumer court but before going to the consumer court we have to do some basic formalities which will strengthen our case, first thing is send a written notice to the parent company via registered post and mention all the details and also attached the photocopy of the DD, Screen Shot of the product present on the website and the photograph of the product which is delivered to you, mention all the complaint nos. registered with their customer care.

    Below the notice also mention the list of supporting document attached.

    For reference you can visit: videocon fridge
    If still face any problem then feel free to contact us again.
    Regards,
    Admin

  7. #7
    Unregistered Guest

    Default HomeShope 18 - I am not satisfiedwith your product fujezone touch screen dual sim mob

    nakamichi_hs18 touchscreen
    is not responding, theme , bluetooth will not function
    sir,
    I am devesh srivastava my contact no. is 9935300145, 0522 4077765 . i purchased thismodel no. +68i fujezone ephone touch screen dual sim gsm mobile from hs18 on 21 september 2009 my order no. is 701661751 . its touch screen is not responding , as it has been told on tv it has java
    in built it also not download theme or activate . bluetooth also some time not transfer doucuments. as i send this mobile to the company on same name s it was mention in the mobile box send by you. place i send this is to mr amit tiwari nakamichi techno pvt ltd plot no 284 sultan sadan II lane III westend marg saiulajad new delhi 30 . as it is govern under warranty for 6 month . so please look into this matter and solve my problem , otherwise as a regular customer i will loose faith on u . i want replacement of my mobile.
    thanking you!
    i send this throug blue dart on 10 /10 /2009 awb #1257212138364 .twice i called nakamichi office no. 011 29536163 & they said that they will send replacement of mobile set but three days has passed & i am getting no response.
    your faithfully
    devesh srivastava
    h.no.e/III 217 sector -h
    harsh vihar ,aliganj
    lucknow 226021
    u.p.ephone fujezone topuchscreen dual sim gsm mobile

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