Subject - HDFC bank has direct deducted my amount of rupees 2423.00 from my HDFC bank account.

I had bought a hero honda glamour bike in February 2008 through HDFC two wheeler loan. And I have paid my all EMI, dues and also cheque bounce charges. After that i have received a letter from HDFC bank that my two wheeler loan has full and final settlement (letter in attachment) and they will deliver NOC and other relevant documents to me coming days.

After 2 year later they sent me a notice letter (letter in attachment) that my loan account is showing an overdue for Rs.2423.00 towards cheque bounce charges and later payment fee. And also they hold my amount of rupees 2423.00 in my HDFC bank account.

When I submitted a complaint against for it to HDFC bank then i received a call from HDFC bank who is name Mr. Vikram Kadian which telephone number is 011-41809352/ 9310685755 and i told him to all situations and also that letter which i received from HDFC bank for full and final payments of my loan. So he demands me that letter and I have forwarded to them a scan copy of that letter.

Once again I received a call from Mr. Vikram Kadian and now he started talking about a new matter of slip which I paid that bank amount charges. I explained to him that how can anybody to carry a small slip for 2 year long time and one is most important thing that when I paid that charges so that’s why you sent me a confirmation letter to deliver my NOC.
And he is not accepting that own company letter head.

It’s unbelievable, HDFC bank does not believe in their own letter head which they send to customers. HDFC bank has been unfair to me. Now in the future I have enough time to think about HDFC bank before making a deal and other services.

I have discussed this matter in many times with HDFC support staff but nobody take any action about it. After leaving all my hopes I am complaining to consumer court and I am 100% sure that you will take a strong action on it. and HDFC bank returns my deducted money in my bank account.

I am waiting for your response

Two wheeler account loan number 12784987
My HDFC Account number 06141050011038


Regards
Sanjay Kumar

Mob. +91 987 1234 100
+91 98110 200 45
Email : sanjaychauhan83@gmail.com

Address :
Pandav Nagar,
Delhi-110092