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Issue with Bajajfinser team

This is a discussion on Issue with Bajajfinser team within the Other Loans forums, part of the Loan category; Hello , This is Sabyasachi Pattanayak and Tapaswini Das, We have purchased a Sony LED 107cm KLV-42EX410 from Croma-Koramanagala2 ,Ground ...

  1. #1
    Sabyasachiwipro is offline Junior Member
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    Default Issue with Bajajfinser team

    Hello ,

    This is Sabyasachi Pattanayak and Tapaswini Das, We have purchased a Sony LED 107cm KLV-42EX410 from Croma-Koramanagala2 ,Ground Floor , Indraprastha Equinox, Bangalore – 560095 on 16th Oct 2011 with the invoice number “SLF02A058020012186”. We have taken an option of cash to Hire for an amount of 55203 INR with the Zero % interest for 9 months EMI , As per the calculation my monthly EMI should be INR 6134. But the Bajaj finance serve deducted INR 6490 from Tapaswini Das’s account . I have sent so many mails but didn’t get any positive response so far . Only I have got a response that they will refund only the charges that they have charged for insurance but didn’t reply for the extra amount they have charged.

    Regards,
    Sabyasachi Pattanayak

  2. #2
    Sabyasachiwipro is offline Junior Member
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    Hello ,

    Since last 5 months , I am waiting for the response. Why you are not resolving the issues ?

    Regards,
    Sabyasachi Pattanayak

  3. #3
    Bajaj Finserv Lending is offline Senior Member
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    Default

    Dear Sabyasachi,

    At the outset, please accept our apologies for the inconvenience caused.

    To help us expedite the process of resolution, could you please share your Contact Number and Loan Account Number with us?

    With regards,

    weCare
    Bajaj Finserv Lending

  4. #4
    Bajaj Finserv Lending is offline Senior Member
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    Dear Sabyasachi,

    We Will Revert Back To You By 26th June.

    With regards,

    weCare
    Bajaj Finserv Lending

  5. #5
    Sabyasachiwipro is offline Junior Member
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    Default

    Hello All,

    The loan account number 4040CD00229691 , Contact number is : 09900819263


    Regards,
    Sabyasachi Pattanayak

  6. #6
    Bajaj Finserv Lending is offline Senior Member
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    Default

    Dear Sabyasachi,

    Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on wecare@bajajfinservlending mentioning your Loan Account Number in the subject.

    With regards,
    weCare
    Bajaj Finserv Lending

  7. #7
    Unregistered Guest

    Angry

    Hello All,

    You supposed to re-ply on 26th June 2012, but I didn't get any response till date. Again I waited for 48 hours but still didn't get any reply .You are treating me in the same way you treated in last 5 months . Need your urgent reply .

    Regards,
    Sabyasachi Pattanayak

  8. #8
    Bajaj Finserv Lending is offline Senior Member
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    Default

    Dear Sabyasachi,

    We have forwarded your query to the concerned department and will reply at the earliest.

    With regards,

    weCare
    Bajaj Finserv Lending

  9. #9
    Sabyasachiwipro is offline Junior Member
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    Default

    Hello All,

    The services given by the Bajajfinserv is really frustrating . Is this really require 6/7 months to rectify the EMI. I am really surprised even after six months the EMI is not corrected . In your eairlier communication you commited by 26th June 2012 , I will get the re-ply . Again in the very next communication you said you will get the response with in 48 hours. I am really surprise that even after given so many days you are not providing any solution . Are you really looking into the inssue seriously ?

    Regards,
    Sabyasachi Pattanayak

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