Dear Sir/Madam




I am from Kerala, working in Delhi. My parents had taken one Education Loan of Rs.1,00,000/- for my sister's higher education from North malabar Gramin bank Vattiyamthode(Kannur), Kerala by pledging documents of our property. She got a job one year before. And my parents started to repay the loan amount as some small instalment after getting the job. Now it is find that they are sending regular notice to my uneducated parents , asking to repay the whole loan amount.The Branch Manager insisted my uneducated parents to take another loan of Rs.20,000/- and repay the education loanby saying that it will reduce your interest to 8%. They did the same and the 8% interest is only for second loan. I got all this information about this cheating after this second loan of Rs.20,000/- only. Now I request to provide some clarifaication from your side by Reffering the norms of RBI about Education Loan.My parents received a letter yesterday from your bank to present before the Branch Manager within two days.My mother became a BP patients because of the insisting of Bank. I want to take a home loan for making a home in our property but for that all documents are in their hands.
Sir Plese give me clarification for my three questions and advice me the next step to do.


1. For what purpose they insisted my parents to submit the documents of property to get one education loan of Rs.10,000/-
2. For what purpose they insisted my parents to take another loan for repay the education loan by giving a misunderstanding.
3. For what purpose they send notices before my sister finish her job one year.


Thanking you.


Jithin Varkey
Patel Nagar Delhi
jithinputhussery @gmail.com