Gold Loan Complaint - Muthoot Finance
My Muthoot Finance Gold loan Account no:0006518
I get gold loan against security of Gold necklace.
At the time of loan, the condition of said necklace is good & sound. While when I get return my gold necklace after repayment of loan amount (principal + Interest). I found that parts of necklace are broken & some parts are missing. I bring this into the notice of branch manager. She told me that they are not having any idea about this.
Kindly advice the further course of action & to whom should I contact for this grievance?
Rgds,
Dev Khadpe


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