HI Sir,

I am from Southern part of India. And my dad is doing his service for Southern Railway. I wished to study abroad, hence i needed an Educational Loan. So i contacted HDFC bank by around 9.15 am. As its too early & not many were in the office, They got my phone number & told me that HDFC will call me. Still i got their number to ensure that i wont miss their call.

I did not receive any call for more than 2 days. So, i called the number which i got from HDFC. Hope thats the Educational Loan department. Someone over there took the Phone & Here is the conversation.

ME :Sir, i need educational loan for Higher studies.
HDFC: WHo gave you this number?
Me: I got this number from a HDFC bank.
HDFC : Oh. OK. Where is your dad working ?
ME: Southern Railway
HDFC: Sorry sir, We stopped giving educational loan for the kids of SRLY workers.
ME: is it ok, if we pledge our property ?
HDFC: We wont consider Property for Loan sanctioning.

Here, he kept me on hold & checked with someone. Then came back ..

HDFC: Is that a proper Approved land ? Is that your OWN land ? Its under whose name ?
ME: its under my dad name or Mom's name.
HDFC: Sorry sir, we cant sanction loan for you as your dad is working in SRLY .
ME: Any other way ?
HDFC: NO WAY.

My Question is,

1. Is that a proper way of a banks approach ?
2. Did the GOVT of India did not regulate any Rules/Regulations for these kinds of Private Banks ?
3. Why they are Disrespecting a GOVT Employee ?
4. Do they think that GOVT employees wont be loyal ??
5. With out even having a Proper channel of approach, How they can reject my loan request with in a 5-10 minutes of phone call .?

Can we do something on this. Or, do we need to move on..