I am having Honda Activa. I bought it in 2004, fully in cash. I never took a single paisa from any bank. From last 3 Months, some recovery agents stops me on the way and try to pick my bike. They tell me that the bike is loaned by HDFC Bank. But when I show them my name and address, which does not match with their database details, they leave just saying sorry. This has happend 3 times. Now I want to sue the bank.

Please tell me is there any difficulties in taking this step?

Originally Posted by sksharma

I am having Honda Activa. I bought it in 2004, fully in cash. I never took a single paisa from any bank. From last 3 Months, some recovery agents stops me on the way and try to pick my bike. They tell me that the bike is loaned by HDFC Bank. But when I show them my name and address, which does not match with their database details, they leave just saying sorry. This has happend 3 times. Now I want to sue the bank.

Please tell me is there any difficulties in taking this step?

Dear Mr Sharma,

We are extremely sorry about the unfortunate mix-up and would like to assure you we will try our very best to ensure such incidents don’t repeat themselves. It would help us if you could write in to us at the email id talktous@hdfcbank.com with the name of the person they are allegedly mistaking you for, along with your contact details. Please also mention the id TTU00032911052010 in the subject line of the mail.

As soon as we receive this information, we will make the appropriate notation in our records.

Regards, Customer Assistance, HDFC Bank

Hi
I have closed my HDFC personal loan two years back , but still it shown in my CIBIL report. My car loan has been rejected due to this falls report . When I discussed with CIBIL team , they said that HDFC has not update them any info on my loan. I was totally upset and shows me in bad credit history due to HDFC mistake. Which I would need to sue them for following reasons

a ) My records are not updated properly
b) My personal self respect has been affected my HDFC
c) My CAR loan has been rejected

CAn anyone please let me how can I sue the HDFC bank ( Personal loan department ) , I have asked my layer and they have given many suggestions , is that any better way to sue this bank ..

Thanks
Jay

Originally Posted by Unregistered

Hi
I have closed my HDFC personal loan two years back , but still it shown in my CIBIL report. My car loan has been rejected due to this falls report . When I discussed with CIBIL team , they said that HDFC has not update them any info on my loan. I was totally upset and shows me in bad credit history due to HDFC mistake. Which I would need to sue them for following reasons

a ) My records are not updated properly
b) My personal self respect has been affected my HDFC
c) My CAR loan has been rejected

CAn anyone please let me how can I sue the HDFC bank ( Personal loan department ) , I have asked my layer and they have given many suggestions , is that any better way to sue this bank ..

Thanks
Jay

Dear customer,

We request you to write to us directly at talktous@hdfcbank.com with the following details. Please also mention the complaint id TTU00049915062010 in your mail.

- Complete Name

- Date Of Birth

- Current Address with pin code

- Permanent Address with pin code

- Permanent Account Number

- Passport Number

- Telephone Number with STD code

- Voter ID card number(if available)

As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank