Thread: Worst ECS clearing for Bajaj Finance

Dear Sir
This is Dr Balamurugan again.Even today Iam getting calls from Bajaj finance saying that i havent payed the EMI and the cheque was bounced in Punjab National Bank,for which I dont Have any account.It was literally a threatening voice.They call up daily and even after me explaining them,They r not listening to my Talk.Iam undergoing real mental stress.I get call from this number 044 32569934 .pls take necessary action and relieve me from this threat
Thanks and Regards
Dr Balamurugan

Dear Sir
This is Dr Balamurugan again.Iam getting frequent threats from bajaj finance saying to pay the EMI,which i have not got any product ..they message me saying my loan number is 4030CD00009772.I dont have that bank account at all.and now they are threatening to pay or else legal action will be taken.I dunno if the consumer court will take action against it.I have posted three posts and iam not getting reply to it even
Thanks
Dr balamurugan

I had taken a consumer durable Loan, Loan A/C No. - 410321957 for a SONY LCD at 0% Finance Scheme dated 22nd September, 2008. The total amount for the LCD was Rs. 27000. I paid Rs. 6000 in cash and the rest was to be paid in 14 installments of Rs. 1500 each. The first installment was debited on 6th Nov, 08. In the month of December I had cleared all my 14 EMI's but still in January, I can see a ECS of Rs 1500 charged by BAJAJ FINANCE to my account.

I have been mailing them and they used to respond.Then they asked from the scanned copies of all the bills. After I have sent them the scanned copies, they dont revert back at all. I have been continously sending them mails but the are not replying at all.

What can I do in order to receive my money back. Please respond.

Regards,
Sumit Kedia

Please find below all the mails we shared in this regard.



Dear Bajaj Auto Finance Ltd.

I am unable to know why you people are not reverting to my mails. Hope that you do revert with a reply this time and make me know about the process so far taken by you people to refund my money to me.

Regards,
Sumit Kedia


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From: sumit kedia [mailto:sumitk@zacksindia.com]
Sent: Thursday, February 04, 2010 10:02 PM
To: 'WE CARE'
Subject: RE: Loan A/C No. 410321957



Dear Bajaj Auto Finance Ltd.



Your last reply said that you would take 48 hours to revert back but its more than 100 hours now. Can I have feedback from you as to when and how would my money be refunded to me.



Regards,

Sumit Kedia




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From: WE CARE [mailto:wecare@bajajfinance.in]
Sent: Friday, January 29, 2010 1:21 AM
To: sumit kedia
Subject: [?? Probable Spam] RE: Loan A/C No. 410321957





Dear Customer,


We thank you for writing to us and please acknowledge the receipt of your email.


We would like to inform you that we are investigating into the query raised by you & will revert to you in the next 48 Hrs.



Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at wecare@bajajfinance.in

Assuring you of our best services always.


Yours sincerely,
Bajaj Finance




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From: sumit kedia [sumitk@zacksindia.com]
Sent: Thursday, January 28, 2010 4:38 PM
To: WE CARE
Subject: RE: Loan A/C No. 410321957



Dear Bajaj Auto Finance Ltd.



I had send you all the scanned copies of the bills pertaining to the purchase and finance two days ago through my email sumitkedia83@gmail.com but have not received any reply from your end till date.

Please look into the matter ASAP and pay back the excess EMI amount taken.



Regards,

Sumit Kedia


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From: WE CARE [mailto:wecare@bajajfinance.in]
Sent: Friday, January 22, 2010 6:42 AM
To: sumit kedia
Subject: [?? Probable Spam] RE: Loan A/C No. 410321957





Dear Customer,


We thank you for writing to us and please acknowledge the receipt of your email.


We kindly request you to send the scan copy of the bill.



Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at wecare@bajajfinance.in

Assuring you of our best services always.


Yours sincerely,
Bajaj Auto Finance Ltd






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From: sumit kedia [sumitk@zacksindia.com]
Sent: Friday, January 22, 2010 11:03 AM
To: WE CARE
Cc: sumitkedia83@gmail.com
Subject: RE: Loan A/C No. 410321957

Dear Bajaj Auto Finance Ltd.



I have also checked all my bills and found that I had paid 4 advance EMI, i.e, Rs. 6000. The left amount of 21,000 had to be paid in 14 EMI’s of Rs. 1500 and not 15 EMI’s. Its very clearly mentioned in the bill and your Loan form that further 14 EMI have to be paid and not 15. What I can do is attach the copies of the bill or fax you the same to see, as you prefer. In case you want me to fax them, please provide me with your fax numbers.



Regards,

Sumit Kedia




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From: WE CARE [mailto:wecare@bajajfinance.in]
Sent: Thursday, January 21, 2010 9:03 AM
To: sumit kedia
Subject: RE: Loan A/C No. 410321957





Dear Customer,


We thank you for writing to us and acknowledge the receipt of your email.



As we have checked your account & we have found that there is no any discrepancy in your statement of account .

Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at wecare@bajajfinance.in



Assuring you of our best services always.


Yours sincerely,


Bajaj Auto Finance Ltd




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From: sumit kedia [sumitk@zacksindia.com]
Sent: Thursday, January 21, 2010 5:27 PM
To: WE CARE
Subject: RE: Loan A/C No. 410321957

There is some error in your statement of account.

I have checked all my bills pertaining to the purchase which shows that I had paid 4 advance EMI, i.e, Rs. 6000. The left amount of 21,000 had to be paid in 14 EMI’s of Rs. 1500 and not 15 EMI’s.

Please look into the matter.




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From: WE CARE [mailto:wecare@bajajfinance.in]
Sent: Thursday, January 21, 2010 2:23 AM
To: sumit kedia
Subject: RE: Loan A/C No. 410381957







Dear Customer,


We thank you for writing to us and please acknowledge the receipt of your email.


We would like to inform that your loan A/c no.410321957 was for a period of 18 months as you had paid 3 advance EMI, remaining tenure was 15 i.e, January 2010 was last EMI.



Please find the attachment of Statement of Account



Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at wecare@bajajfinance.in

Assuring you of our best services always.


Yours sincerely,
Bajaj Auto Finance Ltd




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From: sumit kedia [sumitk@zacksindia.com]
Sent: Thursday, January 21, 2010 12:08 PM
To: WE CARE
Subject: RE: Loan A/C No. 410381957

To my knowledge that is the Loan A/C no. still if that is not correct please see all the details you asked for below. Also make me know the correct Loan A/c No. which you can get with the help of the details mentioned below.



Name: - (Name on who’s the loan account is booked) : - Sumit Kedia

Date of Birth : - 6th August, 1983

Product : - LCD T.V. (SONY 26T400A)

Product Bought From. : - Great Eastern TECHNOCITY. 15B,Sarat Bose Road. Kol-20

Branch (If known):- BAJAJ FINANCE. 24,Park Street. Anuj Chamber. 4th Floor, Kol- 16

Location:- Kolkata.




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From: WE CARE [mailto:wecare@bajajfinance.in]
Sent: Wednesday, January 20, 2010 5:50 AM
To: sumit kedia
Subject: [!! SPAM] RE: Loan A/C No. 410381957





Dear Customer,


We thank you for writing to us and acknowledge the receipt of your email.



To help serve you better, we request you to provide us with your correct Bajaj loan a/c number and we shall get back to you. If not



Name: - (Name on who’s the loan account is booked)

Date of Birth:-

Product:-

Branch (If known):-

Location:-

Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at wecare@bajajfinance.in



Assuring you of our best services always.


Yours sincerely,


Bajaj Auto Finance Ltd



Wecare Team.




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From: sumit kedia [sumitk@zacksindia.com]
Sent: Wednesday, January 20, 2010 1:19 PM
To: WE CARE
Subject: Loan A/C No. 410381957



TO WHOM IT MAY CONCERN





I had taken a CD Loan, Loan A/C No. - 410381957 for a SONY LCD at 0% Finance Scheme dated 22nd September, 2008 from your dealer GREAT EASTERN TECHNOCITY, SARAT BOSE ROAD, Kolkata. The total amount for the LCD was Rs. 27000. I paid Rs. 6000 in cash and the rest was to be paid in 14 installments of Rs. 1500 each. The first installment was debited on 6th Nov, 08. In the month of December I had cleared all my 14 EMI's but still in January, I can see a ECS of Rs 1500 charged by you to my account.

I had a talk with my bank and they said that the ECS has to be de-linked from your end. Please look into the matter and reverse the said amount and send me and my bank a letter to de-link the ECS.

A fast response would be appreciated.



Regards,

Sumit Kedia

9330227420

033-26651964



Note :



PDC Details – From 258827 to 258829. (HDFC Bank)

Sir, I am Subhendu Mandal working with M/s.The Supreme Industries Ltd. as Manager. I have purchased a Sony Digital Camera from J.P.Electronics,Mira Road and availed a finance from Bajaj Finance where in the executive confirmed the ECS date of 12th every month as my salary credits on 7th every month. But I was astonished to hear a call of cheque bounce. I requested them not to present the cheque further and collect the EMI amount in cash. But it didnt happened and later on all the cheques were cleared. There was no confirmation letter received from the Bajaj Finance that the payment was cleared. On enquiring the dealer it was learnt that the loan is completed. Later on in the July09 I again purchased a Split AC of Samsung make from the same dealer and again availed the loan which was also completed on the March10. But till date I did not receive any letter about the completion of the loan. Later on from May10 I used to receive SMS that I am eligible for further loan of Rs.45000.00. Recently I thought of purchasing LCD of Samsung make from M/s.Vijay Sales, Mira Road and on availing the loan the executive alarmed me a penalty of Rs.2050.00. If there was any charges of cheque bouncing(Ist loan bearing no:405/326350) then it should be informed, which was not intimated at all and at the same time second loan(bearing no:4050CD00015170) was also sanctioned. So this is really disgusting and a fault on the part of Bajaj Finance to charge such a huge amount without any reason.

Dear sir,
I have taken a loan amount of Rs.17200/= only for purchase of fridge & sony cyber shot after paying 10,000/= and odd Rs. in the month of october-09 and on Dec-09 onwards I am paying regular fixed installment of Rs.2301/= through ECS I have paid my last installment in the month of July10 . But as on 22.7.10 , I have not received any NOC certificate from your side for the above said Loan. Please sent it immediately Under my address. LF 44/2 ESIC Quarters, Nandini Layout, Bangalore-96.

Your's faithfully
Awadh Kumar.
Loan A/cNo. 4040CD00020309.
Date:22.7.10