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HDFC Ergo home insurance sold by misrepresenting facts

This is a discussion on HDFC Ergo home insurance sold by misrepresenting facts within the Other Insurance forums, part of the Insurance category; My policy with HDFC Ergo Home Suraksha Plus (Policy No. 2918200086076900000, policy start date 25/05/2011) has been sold to me ...

  1. #1
    Unregistered Guest

    Default HDFC Ergo home insurance sold by misrepresenting facts

    My policy with HDFC Ergo Home Suraksha Plus (Policy No. 2918200086076900000, policy start date 25/05/2011) has been sold to me by misrepresenting facts by HDFC bank channel sales partner. This was sold to me along with my home loan and there was gross misrepresentation of facts.

    I was told that the premium attached to my loan amount (35lakhs for 20 years) is one a time payment and only on receipt of the policy document on 27th May 2011 I was aware that the premium of INR 97,320 was only for five years.

    I would wish to cancel this policy immediately and claim a refund. Isn't there a normal policy that with in 15 days there should not be any retention other than processing charges ?

    I have got in touch with HDFC bank guys asking them to send a scanned copy of application form I signed for HDFC Ergo as I dont remember signing any document for HDFC Ergo. They have come up with excuses like they have misplaced it, can not find in the file.

    I wish to make a cancellation with in 15 days and claim a full refund minus the processing charges. Is there a possibility for me to do so considering that this was mis-sale ?

    I have been a HDFC account holder for 6 years now and use HDFC as my only financial service provider. Interesting point is that my personal banker @ HDFC referred me to the home loan agent who has mis-sold the policy to me

  2. #2
    HDFC ERGO is offline Senior Member
    Join Date
    Apr 2011
    Posts
    101

    Default

    Dear Customer,

    As per your request your policy is cancelled and full refund is sent to you.

    For any queries please feel free to contact us on:

    Toll- Free :
    1800-2-700-700 (from any Landline & Mobile)

    1800-226-226 (from MTNL or BSNL Phone )

    022 66384800 ( Local / STD charges apply )

    Yours Sincerely,
    HDFC ERGO General Insurance

  3. #3
    CNAOZ001 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Question Home Surakha Plan

    Hi, I would like to cancel HDFC HSP taken in Jan'11.
    Please let us know the possiblities.

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