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Complaint against Reliance General Insurance

This is a discussion on Complaint against Reliance General Insurance within the Other Insurance forums, part of the Insurance category; Respected Sir/Ma'am, This is to inform you that on 20th May 2010, I registered a request to claim an amount ...

  1. #1
    Megha Gulati Guest

    Default Complaint against Reliance General Insurance

    Respected Sir/Ma'am,

    This is to inform you that on 20th May 2010, I registered a request to claim an amount of Rs 5084 against a damage of my car's front mirror to Reliance General Insurance.

    Policy No.: 1309702311000491
    Cover Note: 109001556674
    Claim No.: 2101118796
    Cheque No.: 683211 - 26/5/2010

    As per the company's policy, once the cheque has been generated then it should be received within 7 working days. However, we did not receive it till 2nd June . Therefore, we registered a complaint on 3rd June 2010 with the no.: 1223768. Afterwards, no action, no call, no mail has been received for an update. I called couple of times to the customer care dept. but with no luck. It's been more than 20 days and I haven't received my claim cheque and no reply from them. Whenever, I call customer care dept., they keep on sending updates to the finance department as a follow up on the same complaint number.

    I would request you o please help me to resolve this problem as soon as possible.

    Regards,
    Megha Gulati

  2. #2
    anjna Guest

    Unhappy claim amount not received even after the pass of six months

    sir,
    with ref to CLAIM NO-209/1274083
    VEHICLE NO-DL2CW 3527
    DATE OF LOSS -20.11.2009
    DESPITE OF SUBMISSION OF ALL REQUIRED /DESIRED DOCUMENTS TILL DATE
    EVEN AFTER THE PASS OF MORE THAN SIX MONTHS ,CLAIM AMOUNT-ONE LAKH SEVENTY ONE THOUSAND NOT RECD .
    KINDLY PAY IT TO AVOID FURTHER FINANCIAL LOSS
    THANKS IN ANTICIPATION
    YOURS FF
    ANJNA ARORA
    9868549975
    arora_anjna2004@yahoo.co.in

  3. #3
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    458

    Default Reliance General Insurance

    Quote Originally Posted by anjna View Post
    sir,
    with ref to CLAIM NO-209/1274083
    VEHICLE NO-DL2CW 3527
    DATE OF LOSS -20.11.2009
    DESPITE OF SUBMISSION OF ALL REQUIRED /DESIRED DOCUMENTS TILL DATE
    EVEN AFTER THE PASS OF MORE THAN SIX MONTHS ,CLAIM AMOUNT-ONE LAKH SEVENTY ONE THOUSAND NOT RECD .
    KINDLY PAY IT TO AVOID FURTHER FINANCIAL LOSS
    THANKS IN ANTICIPATION
    YOURS FF
    ANJNA ARORA
    9868549975
    arora_anjna2004@yahoo.co.in
    Hello,
    We have gone through your complaint, first you need to talk to the Reliance General Insurance customer care and register a complaint, they will provide you a complaint no. and the time frame to resolve the issue. Wait for their response and revert us back with the Complaint nos. and the status of your complaint.

    Hope this may solve your problem.
    Still have a question feel free to contact us again.

  4. #4
    anjna2010 is offline Junior Member
    Join Date
    Jul 2010
    Posts
    1

    Unhappy complaint fornon payment of claim amounteven after the pass of six months of car thef

    adv.richa well , already posted a letter to grievance cell 15 days earlier no response till date.kindly do the needful for early payment of my claim amount..waiting for rpeply .
    anjna
    Reliance General Insurance 9868549975
    Quote Originally Posted by anjna View Post
    sir,
    with ref to CLAIM NO-209/1274083

    VEHICLE NO-DL2CW 3527
    DATE OF LOSS -20.11.2009
    DESPITE OF SUBMISSION OF ALL REQUIRED /DESIRED DOCUMENTS TILL DATE
    EVEN AFTER THE PASS OF MORE THAN SIX MONTHS ,CLAIM AMOUNT-ONE LAKH SEVENTY ONE THOUSAND NOT RECD .
    KINDLY PAY IT TO AVOID FURTHER FINANCIAL LOSS
    THANKS IN ANTICIPATION
    YOURS FF
    ANJNA ARORA
    9868549975
    arora_anjna2004@yahoo.co.in
    Hello,
    We have gone through your complaint, first you need to talk to the Reliance General Insurance customer care and register a complaint, they will provide you a complaint no. and the time frame to resolve the issue. Wait for their response and revert us back with the Complaint nos. and the status of your complaint.

    Hope this may solve your problem.
    Still have a question feel free to contact us again.

  5. #5
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    458

    Default Reliance General Insurance

    If you have already contacted to the customer care but still not get any positive response so we suggest you to file a consumer case in the consumer forum.
    Still have a question feel free to contact us again.

  6. #6
    Unregistered Guest

    Default Requesting for reissueing the cheque

    Techki motors
    140 b b road
    perambur
    chennai
    9381522441/9884022441


    1. I am senthil kumar service engineer of techki motors ,i made a motor claim for my customer car maruti swift on december 2009 and got the cheque in the name of insured mr.palanivel on march month of 2010 ,after recieveing the cheque the insured told he dont have personel savings account

    after that i have discussed with mr. Ganesh sales manager , anna nagar and he told to get letter from insured to reissue the cheque to repairer , so i gave the letter and cheque to
    mr .ganesh on march 2010, but he was not responding my call yesterday i made a call from anothe phone and he told in account department they have missed the cheque ,therefore i
    expected from you to take necessary step and settle my claim as soon as possible

    customer reference no-2000488160
    cheque no -616371
    amount -rs21767

    sales manager -mr ganesh.p

  7. #7
    Unregistered Guest

    Default Inappropriate deduction of balance

    I am Ankur Chopda (09827490907) from rajnandgaon, chhattisgarh.i have been using
    Since three i have been noticing that around 30rs is deducted from my account without any reason.pls help me through this...

  8. #8
    Unregistered Guest

    Default No action from Reliance General Insurance inspite of getting orders from Ombudsman

    I dont recall having seen any other complaint on your website where the customer has gone ahead, followed all documentory process, complained to IRDA Ombudsman, got an award and still not got his due claim.

    This has reference to my complaint no GI/161/Reliance/09 where the honorable Ombudsman office gave us an award of Rs 22,500 to be paid along with penal intrest. This award was given in our favour on July 2, 2010. Till date, inspite of running pillar to post and writing reminders to Reliance Genral Insurance, there has been no word from there side. I dont know which is the next higher authority where I should take up this case of absolute apathy from such a big business group.

    Please help.

    Warm regards,

    Bhaskar Kedia
    Mobile: 9958649911

  9. #9
    ashok tanwar Guest

    Question Rply reliance insurance

    Respected Sir/Ma'am,

    This is to inform you that on 14th March 2011, I registered a request to claim of my car's Right side both gates from Reliance General Insurance.

    Policy No.: 1309702311000491
    Cover Note: 109001556674
    Claim No.: 2111045625
    Form filling Date:.14/03/2011

    As per the total scene my car swift lxi damaged on 14/03/2011 on road Therefore, I registered a complaint on 14/03/2011 with the no.: 1223768. Afterwards, no action, no call, no mail has been received for an update. I called couple of times to the Final Surveryor(Mr Goel-70019187) firstly he says i can give you only single gate and misbehaved me and second time when i called him then he says "do needful only after that i can give you the total claim" .MY SIMPLE QUESTION IS ONLY THAT "IS THIS TYPE OF ENVIORNMENT YOU ARE MAINTAINING ANG IF YOU HAVE GIVEN THE AUTHORITY TO A PERSON FOR ANY APPROVAL THAT MEANS HE IS GOD ,ONLY HE KNOWS RIGHT OR WRONG .LOTS OF TIMES IHAV SENT THE MAILS BUT NOBODY TAKE CARE ABOUT THE PRECIOUS CUSTOMERS, I call customer care dept., they keep on sending updates to the finance department as a follow up on the same complaint number.

    I would request you To please help me to resolve this problem as soon as possible.

    Regards,
    ASHOK TANWAR

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