Hi,

Policy Number - 500 451 3684 for "Dream Life Pension"

I have been served with the policy which is not the one that I had originally applied for.I had originally applied for Brightstar child policy and it got rejected due to medical reasons and I have been served with Dream life pension plan which I have never applied for.My applications/signatures have been misused by Mr.Vinod and Mr.Kiran,the Bharti AXA Sr.Sales Manager and Senior Financial Officer respectivley to serve me with this plan , since my original application for the Brightstar child plan got rejected.I was abroad when my orignal application for "Brighstar" was in process.

I was never informed about the swicth over from Bright star to Dream life by Mr.Vinod or Mr.Kiran.

When I went ahead requesting Mr.Vinod to cancel the "Dream life pension policy" and give 100% refund,Mr.Kiran called to my mobile trying to convince me to not to go ahead with cancelling the "Dream life pension" plan, since he might stand to lose about Rs.16000/- on his commission.Later Mr.Vinod also called to my mobile requesting not to proceed with the cancellation of "Dream life pension" plan.
Basically, I wasn't shown any benefit illustration of the Dream life pension plan and it is without my consent that my amount (Rs.50000/- that I had paid as first installment for the Brightstar child plan) was transferred to the "Dream Life pension" plan without my knowledge.I was not even informed of this change in plan.

And since I was abroad, when these thing happened,I didn't have physical access to the policy documents that was served to me and hence not aware of the cancellation rules within the free look period.Neither Mr.Vinod or Mr.Kiran bothered to inform me on this too.

All these point to the fact that the Bharti AXA employees Mr.Vinod CV (Sr.Sales Manager) and Mr.Kiran Kumar(Senior Financial Officer) were cheating on me.
Looking back, now I feel that there was intentional delay from Mr.Vinod in replying back to my email clarifications more details on this plan affecting my cancellation of the policy within the free look period.But inspite of the delay in response from Mr.Vinod, I had requested for cancellation of the Dream life pension plan through e-mail on Decemeber 03 2009 (the free look period was to expire on Dec 04 2009).And as soon as it was possible for me to physically submit the policy documents to your branch at Richmond road, I did so (on Dec-08-2009).

Request you to look into this matter and do the needful to cancel the Dream life pension plan and refund the amount.

I also request you to take this matter as a complaint against the poor quality of service I received from the above representaitves of Bharti AXA, Richmond Road,Bangalore branch.

I apologise for the long email , but it is necessiated to get a clear understaning of the scenarios that I had been through mentally and physically due to poor service from Mr.Vinod and Mr.Kiran.

Below are the details of the branch from where I was served this policy.

Bharti AXA Life Insurance Company Ltd.
123,Richmond Road,Bangalore - 560 025

I had already lodged this complaint with the Bharti AXA.I still havne't received any response/feedback from them since my last communication with them about 2 weeks ago.

I reqeust you to do the needful in this regard to help me cancel the policy and refund the amount from Bharti AXA.

Thanks and regards,
Dileep

Policy Number - 500-4081153 for "Dream Life Pension"

I have been served with the policy 500-4081153, that I, Munish Kumar Parasher, Policy No. - 500-4081153 from Bharti Axa Life Insurance Company Ltd. When I fill the proposal form no. 2820011 than I have only one signature on proposal form on dated 20*8*2009. But when I received the policy Bond attached with proposal form I found the fanke signature on proposal form’s and BI. I informed to my Financial Officer Hulas Singla.
I call him many times but not given any response from my Financial Officer.


All these point to the fact that the Bharti AXA employees Sr.Sales Manager or Senior Financial Officer were cheating on me.

Request you to look into this matter and do the needful to the Dream life pension plan.

I also request you to take this matter as a complaint against the poor quality of service Iof Bharti AXA LIFE INSURANCE CO.


I had already lodged this complaint with the Bharti AXA.I still havne't received any response/feedback from them.

I reqeust you to do the needful in this regard to help me.
Thanks and regards,
Munish Kumar Parasher

Hello,
I am Chandrakala Bhansali. I am 58yrs old i have taken a policy for your company amount is 50000 but i dont have policy number. and i recieved the bond paper on 10-feb-2011. i am not satisfy with this policy because they give the miscommit to me. tomorrow i go to the branch to cancell my policy and MR. DHANVEER SINGH (9571611616) taken the bond paper and can not back it.
please cancell my policy as soon as possible. I am widow and i am not capable to spend more money, i have big responsibility to myself and please cancell my policy and refund my money.


Thanking you
Chandrakala Bhansali
Add- plot-28, sector-11,
Chapsani housing board
jodhpur (342002)
0291-2715949, 9413692580

Hi,
I am mukesh kumar
Policy Number - 500-5317416 for “Dream Life Pension”
Request you to look into this matter and do the needful to cancel the Dream life pension plan and refund the amount.
I also request you to take this matter as a complaint against the poor quality of service I received from the representaitves of Bharti AXA, Bhau plaza, jammu 180001
I had been through mentally and physically due to poor service from Mr.devinder bhatia and Mr.wajid ali. both of them given me false promisses.

Below are the details of the branch from where I was served this policy.

Bharti AXA Life Insurance Company Ltd.
hotel trg. 4th floor , rail heard Complex,
Bhau plaza, jammu 180001

I had already lodged this complaint with the Bharti AXA.I still havne’t received any response/feedback from them since my last communication with them about 2 weeks ago.

I reqeust you to do the needful in this regard to help me cancel the policy and refund the amount from Bharti AXA.

Thanks and regards,
mukesh kumar
9906380245

Amit Bhattacharya
RZ-2060-A/27 Tuglakabad Ext
New Delhi -19
Mob - 9873575055
Bharti Axa Policy Number-5006112972

Dear Sir/Madam
I have been informed through a phone call by a sales manager (Mrs. Avantika) of "Bharti Axa Life Insurance" for a investing plan of "Bharti Axa Life Aspire life Plan" on Aug 2010. she committed that if you invest Rupees 30000/- per month for 5 years you'll get Rupees 2.8 lac after mature 5 years. than I've buy this plan on Aug 2010. but when i esquire for the same at customer care on Fab 2011 they replied that you've been informed wrongly, the fact is that after 5 years you'll only get Rupees 1.8 Lac,
than i Complained to the customer care and request to Cancel my policy and return back my invested money. after 15days they replied that they can't return-back my money a per rules. Complaint Number- CRU17113 dated 06.02.11.
Thais Sales manager had mis-guide, Mis lead and fraud with me

I Wish you understand and help to get back my money with interest

Regards
Amit Bhattacharya