poor customercare service

i am a policy holder from chennai, i made a call to customercare service, i asked for a tamil speaking executive, but they continuously transferring the call to other language speaking executives, they put me on hold for almost 30 minutes, and they are also not giving the local branch contact number, i want to know what kind of company policy, that they will not provide the local branch contact no. to the customer, for each and every information, the customer has to contact the customer care, and it will go to the recorded message for atleast 5-10 minutes, its a waste of time...

thanks
kumar

Dear Mr. Kumar,

We are sorry to hear your experience. Request you to share your policy details with us.

Alternatively, you may also post your concern along with your policy details on :: ICICI PRUDENTIAL- Grievance Redressal ::

Request you to quote the reference number 010363 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance

Hi,

I just want to tell people about icici staff.there is one guy and his name in Qayoom and is he not educated but he submit his brother,s cirtificate in icici branch in srinagar,if peolpe like that get job in that company what should we do i just want inform the management to cheek the profile of that guy,thanks

Hi,Babes,

If the co has not contacted you, y dont you contact them??? visit their branch or you can also visit the Icici prudential website...Hope this helps you....

Take care...

One ex-employees of icici pre life insurance delhi branch his phone no. Is 9958938777 which is not working for last two months he leave the icici in sept-10 and started his company in delhi. During august he came to my house for varification of my hubby death and afterwards he started came frequently/ and making excuses and taken so many rupees and started his work.i am widow lady and my funds which i recd aftermy husband death he taken all about seven lakh. But now i am searching him but in vain. His name is pankaj tiwari his height is 5-2 inch a hole inhis left ear he is fatty and short man speaking english his eyebrow is thin frequenlty he visit to hospital to meet doctor.his company name is deep inestigation as he tole me but i donot know is it true or not he is doing sbi life and reliance work. I request to all the people beware of this icici fraudy people if i die i will write his name before dieing becasue my position is very critical now may god destroy his all the members of his family willmet with an accident he ruins my life may god ruin his full life then i will satisfy i help him to start his work but he cheated me looted me wo handicapped ho jaye me din raat yahi dua karti hu us ka sara parivar khatamho jaye if sbi life and reliance ins see this msg u r requrested to pl stop his services he said to me i will return all the money but now he never try to talk his phone is also not working

dear sir, i have receive a call from kirti saini to purchase health saver plan. i agree with her that all family cover from icici health saver and day to day outdoor expencess for eg. doctors fees,medicine,test charge,etc. she get 20000 checque and send icici general insurance policy. i complain against kirti saini to his advisor than kirti saini call me to send 15 thousand more and than after both policies make combined health saver plan.but again she send me policy only cover indivisional for me only. than after i call her daily but she is not attending my telephone. so that it is clear that she is wrong or fraud and cheater also. when u tell something to costumer you give him about commitment. now i am filing a suit against icicipru and ms kirti saini mobile no-09636672484 in section 420 in civil court bundi rajasthan. after my message to all customers that dont believe in icicipru. there is no response u after selling policies. my policy no is16452806 health sever polan. u will get all information about kirti saini. please do action against kirti saini.


arun jain p.a. to m.l.a. bundi rajasthan 09414287001

I request to delete the complain aginsnst pankaj whichi lodged that complain but now i request to delete that complain for god sake let it be everything he gives me so many happiness so i can leave everything for him he is very inteligent good worker helpful nd love to all. I cannot give him bad wishes you are once again requested to please delete that complain aginasthem immdtly .
I shall be very grateful to u.i am pious lady so my mind isnot allowed to give him bad wishes if he started his work with my money no problem god help him, i hv no complain against him that day i wer very upset now i decided to forgive him kismat ke baat hai usne jo kiya so kiya humne to sahi kiya bhagwan sab dekhta hai koe last janam ka rista hoga jo mene us ke help kare. God always do right.wo hamesha khush rahe jaha b rahe. Ur once again to please delte the complain against him without further delay it wil help me thanks

i want to remove the complaint which i lodged against pankaj ex employee of icici pru. you are requested to please remove the complain from the web page and helf me thaks

Hello
I am one of your wellwisher and want to tell you some thing about your branch staff who has submit fake document and his name is Ab Qayoom Najar as a Insurance Adviser in your srinagar branch he produce grudute certificate in your office he spoil your company reputation if you lose your company reputation no one can make bussiness with your company that,s why i want to inform you before some happen otherhand he has very bad reputation he has done some illegle things too if you want to know all detail you must go srinager police station you will fine all,details in Khote bagh poice station so please take an action againt him
Thanking you

A complaint was lodged against icici ex employee last week there is so many mistake which i want to rectify now. A complaint was false against pankaj tiwari. Mob is also wrong his name is pankit i was pressurised by someone to write his name i donot now who is pankaj tiwari and where he work my saving account has been credited with the whole amount and i am happy he could not contact me due to some personal problem i donot know what is going on now i am happy and going to marry i want to remove the complaint against pankaj tiwari on web page which is still there i donot want one innocent person suffer due to my blunder mistake otherwise god will not forgive me inconvenience caused is deeply regretted pl help me and save one innocent person and land do the needful in favour of me .donot take ant action against pt i am very sorry sir pl delete the complaint from the web page immediately thanks and regards

Dear Mr. Jain,

We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to help resolve your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

My principle amount is higher than the present fund value. My parents had payed 1 lakh each year for three years since Dec. 2007. That totals to 3 lakh, but because of the decline in the market present value of it is only 2.76 lakh.

The market is going to go lower, so what is my best option to save the amount?

Regards,
Vivek.

Dear Sir (Vivek),

We request you to help us with your contact details or policy to assist you.

Alternatively, you may also post your concern along with your policy details on :: ICICI PRUDENTIAL- Grievance Redressal ::

Request you to quote the reference number 010363_m whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance