Dear Consumer Court,
Had recharge my dish tv account from a vendor on 28th jan 2012 at 7pm. he told me your dish tv will start working in 15min but it didn't. Then i called the person morning 11am on 29th jan 2012. He said i have recharge your account and you can check that on internet and you have to call their customer service number that is 18601803474. I called on that number ask spoke to a person could not remember his name. He asked me to remove my vc card and put it again so that it will work properly. I did that but still the message was displayed "recharge your dish tv account to avail services." He asked me to wait for sometime it will start automatically. I was waiting till 4:30pm then i called them again and I told them you guys asked me to wait for 15 min now its 5:30 hrs what are you guys doing with my account? the person replies sir you have to remove your VC card and reinsert it. I told him that i did this before when i called you guys at 11am. Then the person tells me that you set-up box is spoiled. I was shock to hear that, I asked him how can you tell me that sitting from there, the person replies again with two three in a group "YOUR SET-UP BOX IS SPOILED" and started laughing. I asked the person to transfer the call to superior. He put me on hold and after 5min he says everyone is busy and i asked him to try and connect me again with the superior. I was on phone for 25 min on hold, I kept the phone. One of my friend asked me to complain to consumer court so i wrote the whole story. My dish TV VC no. is 01504581486 Please help me Consumer court.