Have purchased Mini Stich Machine from india times online shop and got the defective product. after comlaint to ther CS got the feedback that they will replace the same. but till date have not received any replacment. Now nobody i ready to support here.

I would recommend all india not to buy any product from India times becasue they are fraud and fack.

Detals of email is below.


Dear Mr. Amit,

Is there any challenge to you and your team to revert and resolve the issue.

It’s very ridicules services, what i have ever seen in my life.

Can i have the next level escalation person please.

Amit if you are not capable to resolve the client issue then you don’t ever deserved to work at all.

With No Regards,
Kaif Ahmed
9923822613


On Thu, 08 Dec 2011 09:47:01 +0530 wrote
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Dear Mr. Amit,
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Can you please follow TAT and appreciate your favorable revert.
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Regards,
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KAif Ahmed
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9923822613
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On Tue, 06 Dec 2011 18:15:16 +0530 wrote
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Dear Mr. Kaif,
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I acknowledge receipt of your email and assure you that we will make every possible effort to resolve the given complaint on priority. We will get back to you with
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the resolution status within next 24-48 hrs.
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Please feel free to write to me in case you want any additional assistance in this regard.
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Warm Regards,
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Amit Sharma.
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From: kaif [mailto:kaif0724@rediffmail.com]
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Sent: 06 December 2011 18:10
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To: Amit Sharma
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Subject: Complaint Order No: 113467919
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Dear Mr. Amit:
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I am holding an Order No: 113467919 with me and have received defective product ( Mini Stich Machine )
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Unfortunately the product received was not working properly.
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I have logged complaint NO: 440770 on 29/11/2011 for replacement and got the feedback from Customer service that they will process and sending the reverse pickup kit to my address. But till date I have neither received any kit nor received any feedback from
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India times. In fact I made several calls to Customer service to escalate this issue to senor manager or TL but your customer service is good for nothing only always with idiot reason that system are down and excuses.
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After regular call and fake commitment from Customer service no positive sign of replacement.
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Appreciate if you can help to support customer, who has lost trust and assuming that India times shopping is Fraud and always cheating to their innocent client.
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May I have your revert or with no other option to file FIR for cheating and Fraud against India Times online shopping.
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With no regards,
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Kaif Ahmed / 9923822613