My wife and I, after careful research in March of this year (read: 9 months ago), bought a Sony digital camera. $350. A little over the price of the nearest competitor, but after 40 years of buying Sony products I figured if anything went wrong they would be there for me. Bullshit. Not only were they not "there" for me, but their product had an issue from the beginning: had corrosion. We tried a few different new Sony batteries, even battery chargers. Finally, the damn thing just stopped working. Sony refused to repair it under warranty, told us it would cost $160 to repair. I reiterated to them it was bad from the start, and their response was we should have let them know before...! NEVER EVER PURCHASE ANY SONY PRODUCT UNLESS YOU DON'T CARE ABOUT THE WARRANTY.

Dear Sir,

I had purchased a Sony Network Walkman Model No. NWZ-B142F/DCE S.No. 6416337 on 29/05/2010 Bill No.8562 from Sony Exclusive Showroom, Haridwar M/s Ashoka Sales, Jwalapur, Haridwar.

The Walkman as not working properly was given for repair at M/s Ashoka Sales on 25/03/2011 under Warranty period. Now still after more than 9 months the walkman has not been returned. The showroom owners are giving the next date only.

Muskan Malik

@Muskan - Dear Madam,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us. Also share your contact no. and email ID with us here.

Further, you can also report this incident at our official toll-free helpline no. at 1800-103-7799. Rest assured, you concerns will definitely be looked into.

Regards,
Sony India Team

I purchased sony lcd bravia on 15.04.2011.now i have a problem with my set. I lodged complain on 16.03.2012. My complain no.9635077. Your service centre is not at all co operating. I have made several phone calls. Every time they are telling that engineer will visit within 8 pm. I am waiting for the engineer from 16th. But nobody is coming. I heard that after sale service of sony is better than other company so i selected you. But now experience is witnessing opposite picture. Please let me know whether you will repair my tv set or not. For your kind information, warranty period of my tv set will be ended on next month.swati goswami jeevan niwas flat no.d/2 30a/p.chowdhury sarani r-block new alipore kolkata-53 MOBILE NO.9434196622

@Aloke Goswami - Dear Sir,

Hope your concern has been resolved now. For further communication on this concern, please call us our direct toll-free helpline at 1800-103-7799. You many also write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team