Dear Sir,
For your kind information, I had purchased the set (Model J10i2) on 16.10.2010, I found problem in set on 01.02.2011, I submitted the set at your service centre vide ticket no.SE311ABU10088 address: Accel Frontline - Bhubaneswar, Plot no. 444, Saheed nagar
they assured to deliver the set on 14.02.2011, when I went for take delivery on 14.02.2011, I found some keys are not working, once again I submitted the set at same service centre on 14.02.2011, again they hand over the set on 17.02.2011, once again I found another problems, 1.blue tooth is not working 2. Battery back up is very low ( only 5 hrs.)
3. Some items are omitted in option tab. Again I submitted the set at same service centre on 04.03.2011. vide ticket no. SE311ABU10190 I have no idea about my set till date.

Please think about my mental and physical harassment. As above I had visited your service centre 10 times. I think, I had committed one mistake by purchasing the set by the brand name such as Sony Ericsson.

This is my pain full request to you, Please replace the set immediately for my mental satisfaction.
If required then I may take help of consumer sell.
Regards
Tanmay Mohapatra
Mob-9438036398