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Complaint against HS 18

This is a discussion on Complaint against HS 18 within the Other Electronics Products forums, part of the Electronics Appliances category; I have ordered drill machine 3-4 days before from Homeshop18 with order no.902432251 but i have received partial delivery with ...

  1. #1
    Unregistered Guest

    Default Complaint against HS 18

    I have ordered drill machine 3-4 days before from Homeshop18 with order no.902432251 but i have received partial delivery with only a Watch & Spark detecting screw driver and not received drill machine till today. So i have log a complaint no.63147465 to Mr Prashant (Customer care executive) and he told me that pls. return whatever you received and gave me TNT courier no.1800 425 999.
    I had called TNT courier by today for sending back product purpose. And TNT AWB No.is 281 702 378.

    Then after i had called to Customer care executive i.e.Ms.Komal for money back and she have log a req no.63162417 as i am very surprised to your services that is why i have cancelled order. See the tragedy that this is second time i have cancelled order as your service is very unsafe,poor same as cheat to customer. PLs. don't forget that i am an Advocate with high court and i will not tolerate this types of services and refund my money at the earliest.

  2. #2
    neelu soloman Guest

    Default unsatisified with ur services

    hi sir i have purchased an dell xcd 28 anroid mobile cell for ur hs18 due some internal problem in the cell i have sent that product to ur hs18 on feb4 for replacement .After 15days i git call from ur technicial dept from MR.Atul sir he told that it will take month for for replacement now it already cover 3months i have not got any updates regarding my mobile whenever i call hs customercare they tell me to wait for 4 to 5 day this process is going from 2 month .i am getting call from technicial dept but nobody is going to tell excatly when i going to receive my moblie so pls this my humble request to u sir make soon .................................................. ....i have kept pacience for 3months now just tell me when i am going to receive my cell phone

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