I am custumer of videocon d2h from last 5 months, My cust id is 1602201. my videocown setup box got software upgration error and switched off from 25.06.2010 to till date. i have register compaint to videocon customer care 15 times to solve this problem but only they register complaint and give me complaint register number and tell me we will ressolve this problem soon. i have tired to register my complait to videocon d2h cust.care. and i have no hope to solve this problem from videocon .

Originally Posted by world 123gold

I am custumer of videocon d2h from last 5 months, My cust id is 1602201. my videocown setup box got software upgration error and switched off from 25.06.2010 to till date. i have register compaint to videocon customer care 15 times to solve this problem but only they register complaint and give me complaint register number and tell me we will ressolve this problem soon. i have tired to register my complait to videocon d2h cust.care. and i have no hope to solve this problem from videocon .

Hello,
As you mentioned that you have already registered your complaint with the Videocone DTH customer care but still not get any response, so we suggest you to send a written notice to the Nodal Officer via email or registered post, mention all the details in it and ask them for the proper solution with in the mentioned time in the notice, wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Hope this may solve your problem.
Still have a question feel free to contact us again.