I have an IRCTC account which is locked four days ago.
When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error “Answer is Incorrect”. This happend second time and both the times i tried to login through the actual password.
There was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at 011-23340000 and When ever i called up the customer support the person attending the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.
I have sent an email at care@irctc.co.in.please do the needfull at your level.