Dear Administrator/Sir/ Ma'am,

Its been months since i missed a travel date yet i have not received the refund in my account, inspite of filing for a TDR for it almost immediately. The transaction is as follows:

PNR 2322078778-


Dehradun to Kolkata. The ticket was on Waiting list number 26! so, I had to waste a lot of money and buy an air ticket to Kolkata, from Delhi, just because my ticket was not confirmed. Then i filed for a TDR, but apparently now they say I have traveled in the train ticket, when I HAVE NOT!

This is the response i get each time i contact IRCTC:
RESPONSE NUMBER 1:

Dear Customer,



Thanks for bringing forward your query. We have forwarded your request to the concerned department. You will be receiving the same shortly.



Thanks & Regards,
Ravi Chauhan

011-39340000



RESPONSE NUMBER 2:

Greetings,

This message has been automatically generated in response to email sent by you having subject:

"Fwd: PNR 2322078778- Refund not received!"

There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #19868].

Please include ticket ID:

[IRCTC #19868]

in the subject line of all future correspondence about this issue.


Thank you,



RESPONSE NUMBER 3:



Dear Customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department regarding the same.

Thanks & Regards

Sunil Chauhan
Executive, Customer Care

Ph: 011-39340000



---------------------------- Original Message ----------------------------
Subject: Re: Fwd: PNR 2322078778- Refund not received!
From:
Date: 2011-11-23 15:45:40+05:30
To:

RESPONSE NUMBER 4:

to me

show details Nov 23

RESPONSE NUMBER 5




Greetings,

This message has been automatically generated in response to email sent by you having subject:


"Fwd: PNR 2322078778- Refund not received!"


There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #44179].
[IRCTC #44179]
- Show quoted text -






SIR,

WHAT DO I DO?? PLEASE HELP ME OUT.. they are trying to cheat me, and the customer care says i have traveled in the ticket when i have not!

ROHAN GIRI

+919748543301