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BSNL no response after many complaints

This is a discussion on BSNL no response after many complaints within the Other Department forums, part of the Bad Response or Bribe category; Dear sir , My landline no. is 0129- 2441457 and from last half month my broadband is not working properly, ...

  1. #1
    anuj87420 is offline Junior Member
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    Default BSNL no response after many complaints

    Dear sir,

    My landline no. is 0129- 2441457 and from last half month my broadband is not working properly, sometimes it is connected and then after some time it disconnects.so, i cannot use it properly and sir,also my landline not working from 2 months. I have complaint many times but i have not received any response from bsnl side. My complaint no. is 64664. Everytime i was told by bsnl technicians that we will look after the matter. I am really fed up of this problem.

    I request you to pls look after this problem seriously or pls disconnect my services after letting me know and give my deposit back. I am really not satisfied with bsnl services.
    MY LANDLINE NO. 0129- 2441457
    COMPLAINT NO. 64664
    LANDLINE IS IN THE NAME OF Sh. RAJBIR GARG
    AWAITING YOUR IMMEDIATE RESPONSE.

    THANKING YOU,
    ANUJ RAJ.
    +919718217019

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Sir,

    Pls. provide us your complete address, so according to which we can provide you the contact details of BSNL Company's Executive for your area, who is dealing with such kinds of complaints.

  3. #3
    ajay4356 is offline Junior Member
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    Default No response from bsnl officers

    respected sir,
    i am very dissatisfied by the bsnl officers. When i got the connection i had demanded home 750+ broadband plan. But by the mistake they gave me business 700 plan. as a result our bill of bsnl is about 8000 something, i complained in the office but they dont give me the complain reference no. but finally the account officer had corrected my bill. but again in the month of september the bill is about 10257 rupees. So i complained again in the office but again they dont gave me the reference no. of complain and everyday when i go to the telephone office they told me to come on tomorrow. They do not gave any response to me.so i have the big problem about that. i hope you will help me to solve the problem and i kindly request you to take an action.
    Thanking you.

    ajay r. shah
    Mangaljyot society
    gujarat
    at.po.ta: Santrampur-389260
    mo no. 9428673544

    telephone on the name of: Mr. Ramesh J. Shah
    tele.no. (02675)220563

  4. #4
    ajay4356 is offline Junior Member
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  5. #5
    banerjee_mano Guest

    Default wrong spelling of name on cheque by BSNL IPTV

    Dear Sir/Madam,
    At first I want to tell you that I am sending this mail third time as I have not got proper response against this mail.Anyhow, my self Mrs. Naba Durga Banerjee, a customer of BSNL broad band service, in that connection I had taken Myway-IPDB connection but after using it three months I requested to disconnect the service for my some financial problem.After some day one cheque of rs. 1500/- came to me which I submitted previously for this service. But I noticed that the spelling of my name was wrong and after telling that problem to your representative he did not
    taken any responsibility and also after repetedly requesting him over telephone he did not respose properly. The spelling was Naba Dugra in place of Naba Durga.

    Some body from your customer care department called me up on the very next day after having my these complain letter on 21.06.10 and told me that they will issue a fresh corrected cheque and will send to me within next eleven days but yet I have not received any cheque then what should I think and what should I do at this stage........?
    For your kind information the cheque was of HDFC Bank and the no is"449806" dated 21.05.2010 and CAF No.10028061

    Thanking you, Your's faithfully
    Naba Durga Banerjee.
    M-09874027328.

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