sir/madam

we were traveling by train no. 0331 from sealdah to delhi and the arrival time of the train was 11:50 am but the train got late by 7 hours so we missed this train( Amritsar Shatabadi TIME 4:15 PM) .our date of travel was 4th june 2009

Transaction Details

PNR Number 2622891057 Booked On 29-5-2009
Transaction ID 0117605470 Ticket Type eticket
Class CC Internet Service Charge Rs 30.00
Date Of Journey 04/6/2009 Ticket Charge Rs 1635.00
Bank AXIS Total Rs 1665.00
Train No 2013 Railway Zone NR
From Station NEW DELHI(NDLS) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station LUDHIANA JN(LDH) Quota General

I RECEIVED A REFUND OF RS 817 ON 18TH JAN 2010, CAN YOU PLS TELL WHY 50% OF THE AMOUNT WAS DEDUCTED AS IT WAS NOT MY FAULT THAT I NOT TRAVELLED ON THEBOOKED TICKET


2. TDR Details

Transaction Details
PNR Number 2622807652 Booked On 27-5-2009
Transaction ID 0117113508 Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 27/5/2009 Ticket Charge Rs 978.00
Bank AXIS Total Rs 998.00
Train No 8238 Railway Zone SEC
From Station LUDHIANA JN(LDH) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station H NIZAMUDDIN(NZM) Quota Tatkal
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 harmeet singh 29 Male S4 0033/ LB Booked
2 pavneet kaur 28 Female S4 0034/ MB Booked
3 sukhmani kaur 22 Female S4 0035/ UB Booked
Reason For TDR : Train Late More Than SEVEN Hou
rs.
TDR Status : CCM Registered
Reference No : ekt200906500554851
TDR Zone : SEC
TDR Filing Date : 05-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


THE TRAIN GOT LATE BY MORE THAN SEVEN HOURS AND THE NEXT MORNING WE HAD TO BOARD A FLIGHT TO KOLKATTA FROM INDRA GANDHI INTERNATIONAL AIRPORT(INDIAN AIRLINES FLIGHT), THE ONLY OPTION LEFT WAS TO CATCH A TRAIN WHICH EVER ARRIVES FIRST TO THE LUDHIANASTATION SO I PURCHASED GENERAL TICKECT FROM LUDHIANA TO NEW DELHI, BUT THE TRAIN WHICH WE HAD TO BOARD WAS JAMMU RAJDHANI AND THE GENERAL TICKECTS WERE NOT ACCEPTED AND WE HAD NOT OTHER OPTION LEFT TO BUY ANOTHER FIRST CLASS GENERALTICKET AND EVEN PAY THE T.T. FOR GETTING THE BERTH AND NEITHER OF THE TICKETS GOT CANCELLED THE ABOVE MENTIONED TICKET AND THE GENERAL TICKET. AND STILL I AM WAITING FOR THE REFUND......................

3. TDR Details

Transaction Details

PNR Number 2359868217 Booked On 7-5-2009
Transaction ID 0113082678 Ticket Type eticket
Class 3A Internet Service Charge Rs 30.00
Date Of Journey 26/5/2009 Ticket Charge Rs 3858.00
Bank AXIS Total Rs 3888.00
Train No 2318 Railway Zone ER
From Station LUDHIANA JN(LDH) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station SEALDAH(SDAH) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 harmeet singh 29 Male 0000/ Booked
2 pavneet kaur 28 Female 0000/ Booked
3 SUKHMANI 23 Female 0000/ Booked
Reason For TDR : Passenger Not Travelled.
TDR Status : Forwarded To Railway
Reference No : ekt200905270538766
TDR Zone : ER
TDR Filing Date : 27-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

THE TRAIN GOT CANCELLED AND STILL WE HAVE NOT RECEIVED THE REFUND,

THESE ARE THE REFUNDS WHICH I AM STILL WAITING FOR AND ITS ALMOST A YEAR NOW,

Whenever I contact IRCTC regarding it, they say they have sent Indian Railways multiple reminders, and they will send fresh one also. I am planning to sue Indian Railways regarding it. Please guide me.


PLEASE LET ME KNOW HOW I CAN PROCEED FURTHER



thnks

harmeet