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Icici money2 india cheating us

This is a discussion on Icici money2 india cheating us within the Other Banking Services forums, part of the Banking category; Even Worse Experience-TEven Worse Experience-Tracking No. M2X11199545 I initiated the transfer on December 6, 2011. Beneficiary account got the money ...

  1. #1
    amitmukh2 is offline Junior Member
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    Default Icici money2 india cheating us

    Even Worse Experience-TEven Worse Experience-Tracking No. M2X11199545
    I initiated the transfer on December 6, 2011. Beneficiary account got the money on December 7, 2011.

    I find it is not credited in my ICICI account bank in India even after four days.

    I called the Customer care and sent them screen shoot of the Transaction on December 13, 2011.

    All the Customer Care stuff under Ms. Gayatri in Hyderabad and NRI banking Customer care stuff were utterly noncooperative. They harassed me a lot and are still harassing with nonsense emails. They tried to delay as long as possible to allow to decline exchange rate from over 70 Euro per ruprees to Rs. 68.45.

    They started saying with they call back by 48 hours then no response. Again they 24 hours and so on unless I threaten to lauch a fraud case.

    Now when I am claiming compensation they are saying that I did not supplied Tracking number. It is again a way of misleading and cheating. Nordea Bank do not allow any money transfer without appropriate reference no. that Transaction number. So There is no question of my mistake. I am now planning to go to court as They have cheated nearly 16000 rupees.

    It seems ICICI money to India has experised in this kind of Cheating. I had noticed in three ocassion in past when they credited money at the lowest available rate. But last experience is horrible. I have made huge business with ICICI for last 8-9 years and now planning to stop and withdraw my acount as well.

  2. #2
    ICICI Bank Care is offline Senior Member
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    Default

    Hi,

    We regret the problem caused to you. We have your contact details and our official will get in touch with you soon.

    Regards,
    ICICI Bank Customer Service Team.

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