This is a discussion on CitiBank irresponsibility in credit card issue within the Other Banking Services forums, part of the Banking category; Hello, I got a call from citibank representative for getting citibank credit card ,i got this call repeatably , i ...
Hello,
I got a call from citibank representative for getting citibank credit card ,i got this call repeatably , i told them that the credit they are offering for that my salary is not enough they assured me that my salary is fine for that , so i proceed further . , i got ready to take the card , next day a citibank agent came to collect document from me i gave him all the document accept my photograph as i didn't have it at that time , he told me that he will give me his email id i can send my photo graph there . They never gave me any email id so that i can send them my photograph , nor they turned up personally to take it , and without my photograph they sent my document to citibank headquarter and later they sent me that my application has been rejected , I am sending the email i received from citibank
CitiAlert.India@citicorp.com to me show details 12/29/11 (13 days ago)
Date :2011-12-29 19:03:45.0
Reference number :11122921317
(Please mention this in all correspondence)
Dear PUSHKER PANDEY
Thank you for your application for a INDIANOIL CITIBANK PLATINUM CREDIT CARD
We have reviewed your application and the annexures provided. We regret to inform you that we are currently unable to approve your application for a CitibankCard as the particulars provided by you do not meet our internal policy guidelines.
For any queries or clarifications, please write to us at the below mentioned address quoting the reference number mentioned above.
Through Ordinary Post:
Citibank N.A.,
Citibank Card Centre,
PO Box 4830, Anna Road PO,
Chennai - 600 002
Through Courier:
Citibank, N.A.,
Mail Room, No.2, Club House Road,
Chennai - 600 002.
Hope to get the opportunity to serve you in the future.
Warm Regards,
Manager - Customer Service
Thanks
Pushker Pandey