Dear sir/madam,


With reference to above, I would like to inform you that, I have Saving Bank Account at AXIS Bank, Mhapusa branch. One of my friend made me NEFT of Rs.11,000/-. After 4-5 days bank transfer those amount in lien account without any question to me. Then after 4-5 days the bank revert the same amount and debited my saving account. Could bank do this ( revert NEFT) at their level ? Without asking me anything, if banking doing like this then any NEFT and or any AMOUNT bank can easily revert. As NEFT take place after confirming the details of the party, bank account no., name of the party, name of the bank, branch of the bank etc. Then how is it possible the mistake.

Dear Sir/Madam,
This is to lodge a complaint against AXIS BANK Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter).Last when they contact me was on November 2010 for the payment of Rs. 800/- in against the payment of Rs. 14,698.87/-. But after that there was absolutely no communication (via email, phone call and hard copy letter).
Credit Card No. 4718 6300 0162 8725.
I was not at all contacted either by Credit Card Dept or Recovery Dept.They are insisting that only after I make a payment of 14700/-, will they release the lien. Now they had contacted me on my mobile mentioning that amount in my savings account on lien for credit card outstanding of Rs.33,456.45/- .

Particularly look for answers to the following queries from my side:


1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was I not informed about the one sided decision taken by the bank?

AXIS Bank Savings A/c No: 007010100542203 Barakhamba Road, New Delhi-110001.

How can credit card department put amount from my saving account on lien for recovery without informing me/ my authorization?

I would like to lodge a case against AXIS Bank. Also, please remove the lien on my saving's account at the earliest.

I request you to please contact Axis bank and remove lien on my savings account.

The persons contacting me in this regard are :
Mr A K Gupta - Collection Manager
Mr Vijay - Collection Manager
Miss Simran - Telly Caller

AXIS Bank Ltd
Statesman House, 148, Barakhamba Road, New Delhi - 110001

Looking forward to an early and favorable action from your side.

Thanking You
Regards
Manish Joshi
(M) 08285323017

Dear Sir/Madam,

I m getting harresed by the caller i told them to settle the amount still they are pressurizing me i m a heart patient last month only i came from hospital after treatment anything happens to me Axis bank will be responsible for my death.

Please tell them not to hares me.

Card number 4718 6000 0045 9018. I think Axis Bank is on looting spree from customers. I paid the amount due in March by cash in one of AXIS bank and now they are saying I have to pay fee on cash payment and this rule they are saying is with effect from March 12. why the customer was not told at the time of paying?

I also held a senior citizen's savings account (235010100069456) with zero balance privillege. They charged twice minimum balance penalty although my balance was more than Rs. 5000 most of the time. I had to close the account. No body bother if you post complaints at their I-Connect site. I think this bank should be black listed.

I have a credit card bearing no 4718 6100 0138 8579, i am not using this card for the past 6 months and requested you to settle my account. Your executive came to me collected 3 installments from me and gave the receipts. I was informed by your executive that i will receive a settlement letter then i can clear the payment. All of a sudden today i have received threatening calls from hyd and was informed that i will be arrested . They threatened my wife. I am not in station. I should pay a small amount . I will pay the amount without penalties if you send me the statement and inform me the final amount. As they are calling and threatening my wife that cheating case was filed against me i will be complaining to ombudsman for threatening me.

This is with reference regarding the payment made for the the total outstanding amount of Rs 2300/- in my previous credit card no - 4718610000445685
which was in the name of Kunal Bhargava.

While going through with the latest credit card statement i get to know that the previous payment of Rs 2300/- was not credited in my credit card and
still the amount of Rs 2255.96 reflecting as outstanding in current statement.

Yesterday i had a word with one of your representative on call center and she also confirm that the payment was not receive at Axis Bank's end,
due to which the current credit card no - 4718600000784134 is on block mode due to payment not receive

Just to share with you that i have made the payment of Rs 2300/- on 30/03/2012 through the HDFC Bank a/c no - 01191020001358 wide chq no - 313677
and the same was debited from my a/c on 31/03/2012.

Attaching my bank statement for your reference to cross check the entry at your end.. Debit entry is of 31/03/2012 on the 2nd entry on the statement

Name of The card Holder - Kunal Bhargava
DOB - 19/07/1981
Old Credit Card no - 4718610000445685
Current Credit Card no - 4718600000784137
Registered Email id - kunalbhargava1@gmail.com

Request you to check the entry at your end and credit the amount in my card and also remove the hold

Waiting for early and positive response