Originally Posted by Unregistered

From: Jalan Virendra A.
A-13, Waghani Mahal,
M.P. Road,Bhayander (W)
Dist. Thane. 401 101
MOB.- 98331 29259.

Date: 19.08.2009

To,
The Concerning Officer,
The Customer Care / Accounts Manager,
ICICI Bank,


Ref.- My Cr. Card statement dated March 28, 2009.

Ref. – My credit Card No. **************95005

Sub. – Non Reasonable Charges Leaved in my credit card statement dated March 28, 2009

Sir / Madam,

This is with reference to above subject, in my Cr. Card statement dated March 28, 2009 , you have charged OVER LIMIT CHARGE Rs. 500/- + Service Tax Rs. 51.50/- .In this regarding I say as under –
1. You have reverse the 2 entry i.e. for LIC for the Rs. 5015 /- x 2 =10030/-. If I have paid over limit, then why you have reverse the same. When you have not made the payment to lic, then where is the question of over limit payment through my cr. Card, paid by me.
2. You are not paying the money to lic and charging me for over limit charges, this is very surprising. Due to not receiving of payment ,LIC is also charging interest on late payment to me, and at other end you also charged .
3. Despite of thousand of request by me, please don’t pay my any dues directly /or/ without my knowledge and concern, you have made payment of Rs. 2503/- to LIC on dated 13.03.2009, how I will know, I have crossed my Cr. Card limit, and above said payment due in the month of April despite of that, you have made above said payment to LIC in the month of March, Why?
4. I have made the payment as per my credit card statement dated March 28, 2009, of Rs. 23,737.30 only, then where is the question of over limit payment made by me and for this purpose, you are charging for the same without ream and reason.
5. You have charged interest and taxes of Rs. 1,090.93/- in the Cr. Card statement dated. Apr. 29, 2009, why?
6. I have made the payment of Rs 5,429.44/- on dated 12.05.2009, through my S. B. A/C no. 002801503925, which was credited by you in my above mentioned Cr. Card statement.
7. And on the same day, same time I have also made the payment of Rs. 3,404.60/- on dated 12.05.2009, through my S. B. A/C no. 002801503925,
for my Cr. Card. No. 9401270048559004 [ EMI of Personal Loan]which was wrongly credited by you in my Cr. Card no.4477469074972004, in the statement dated. May 29, 2009.
8. Due to this act done by you my Cr. Card no.4477469074972004, in the statement dated. May 29, 2009, showing credit balance of Rs. 437.17/- but my Cr. Card. No. 9401270048559004 [Personal Loan] in the statement dated. May 29, 2009, showing debit balance of Rs. 3404.60/- and also late payment fee + service tax + interest charges + service tax = Rs. 997.64/-.
9. This is surprised to say that despite of given payment, you have threatened me to pay the outstanding amount of credit card and you have charged unreasonable charges for your mistake.
10. You and your staff members are doing mistake and the customer will suffer losses.
11. As per earlier correspondence with you , excess payment paid by me of Rs. 2865.68/- is also outstanding towards you. In this regarding I have done several correspondence with you but you deaf ear.
12. You can see my earlier record since from 2006; I have never failed to pay my outstanding balance of credit card.
13. In the above said circumstances you are requested to correct all the error in the above said credit card statements and also paid me/or/credit my account for the Rs. 2865.68/- along with interest and penalty.


With regard,
Yours Faithfully,


Virendra A. Jalan

We're from ICICI Bank. Sorry to know about your experience with us and would like to address your issues at the earliest. Could you please your email and phone contact details at care@icicibank.com and we'll call you.

I have requested for taking benefit of the reward point 511 earned so far but no reponse.


sender:

sajjan kumar goyal, 102 vaibhav apartment sethi colony Jaipur-302005
Mobile No.9414536998
E-mail : sajjank.goyal@nic.co.in

From: T. Guru Charan Das
B-10, Bajaj hindusthan Ltd.
Bajaj Bhawan, Noida-201301

To,
The Concerning Officer,
The Customer Care / Accounts Manager,
ICICI Bank,


Ref.- My settlement letter
Ref. – My credit Card No. **************1003

Sub. – Continuation of credit card statements inspite of settlement
Sir / Madam,

Dear Sir,

I have made a full and final settlement for my credit card no. 5176533695511003, by payment of Rs. 2750/- on 06/06/2009 as informed to me by ICICI. I have also received a settlement letter in this respect. However, to my surprise, iam still receiving creditcard statements and have been pursuing this matter by registering further service requests/grievances. There appears to be no end to this kind of harrasment.

It is very unfair to continue an account that has been terminated on the terms of the bank itself.

I finaly request you, to kindly look into the matter and let me have a solution. It should be noted that i was never a defaulter and the delay in paymnets occured due to delay in action by ICICI on one wrong transaction included in my bill some time earlier.


With regard,
Yours Faithfully,


TGCDas

Hi,

I have been trying to get my credit card Account 5176 XXXX XXXX4009 settled for past one year but no one from the bank has actually helped me out. Two of them from the collection department called me up and asked me to make the [payment to 10,000 Rs at a shot so that they can get me the settlement letter which was a fraud, i had to fight with the executive to get me the receipt of the 10,000 rs(still i received the receipts partly 6000rs in the first day and 4000rs in the next day) that i paid which he denied to provide, but i have not received the settlement letter yet. Again i spoke to another executive who wanted me to pay an amount of 5000Rs and said will get my credit card settled last year 2009. It has not yet been settled. That was the second time they tried to fraud me . Now they call my friends and relatives to abuse them and harrass them instead of calling me up (THOUGH THEY ALREADY HAVE MY NUMBER) and providing a settlement letter which i have already asked for.
This needs to be sorted asap.


I HAVE PAID ENOUGH TO THE BANK. PLEASE CHECK THE PREVIOUS PAYMENTS I HAVE MADE. I AM NOT GOING TO PAY ANY ADDITIONAL CHARGES FOR LAST ONE YEAR AS I HAVE BEEN TRYING TO GET IT SETTLED FOR ALMOST A YEAR NOW.I JUST HAD ENOUGH OF GETTING FRAUDED BY DIFFERENT PEOPLE OF THE COLLECTION DEPARTMENT EACH TIME.

I HAVE DONE BANKING WITH OTHER BANKS BUT THIS BANK HAS TROUBLED ME A LOT. tHIS SHOWS WHAT KIND OF SUBSTANDARD BANK IT IS. THIS KIND OF SERVICE IS COMPLETELY UNACCEPTABLE.

THE BANK NEEDS TO KNOW THAT TO GET THE PAYMENT FOR THE CARD THEY NEED TO CONTACT ME AND NOT HARRASS ANY ONE ELSE.

I am sasidhar and its regarding ICICI credit card XXXXXXXXXXX4009 payment. I was
haunted by third party "paragthi Sri Soultions" kept saying they are straight away
from the bank, demanding to pay 97000.

I do remember that i cleared the payment and said the same which was refused. Then
i tried to find out whether they are from bank or from third party, if from bank
asked to see the up to date details, but was told very strongly, are from bank and
97000 debt is up to date.

I tried to find out the ways to prove if don't hold the past year transactions,
reply was - 97000 debt is up to date ,no payment so far and should - in hard voice
. Said them that there was no statment mailed or call from the bank for last few
months if there is due. This was a strange answer " if stopped paying the due
amout will also stop issuing the statements". Then why called now?.I was misdirect
by saying that my last transaction was on sep 5 2010 - payment of 5000Rs. Fine
then thought of seeing the previous transactions for last 2 years and asked the
same hoping i would receive the mail by their answer.

Definitely one would loose peace of mind if going to be burdened with an amount of
1,00,000 and i am. Started digging out past records and finally after few hours i
found debt card online transaction saying payment of 97000 on nov 2009 and credit
card online details too showing 10Rs credit.

Now i started calling them in return, to know when they would send their
transaction and how it will be.but was not answered. As was suspecting from the
first would be from third party, i felt would have got updated statement in turn
for the request of statement from ICICI bank and left it.

But on one other day i came across a Third party executive by my door. Now i got
confirmed that he is from third party "Pragathi sri solutions" when asked for
identity. Before showing him and mailing him across the statement asked for
whether details are updated . For which i heard YES and shown a printout saying
its OCT 2010 record. I doubted on printout on a plain paper without Bank details
and all and heard explanation "if not from the bank how would we get the
personnel, card details and amount".

As i got details logged onto bank site and shown him the updated statement which
is showing 10rs credit.By showing and mailing the same could able to answer him.

My question is
1. Before calling from straight away from bank Why was my personnel details shared
with third party and that too not updated details?
2. Without providing asked 2 years transaction Why was agent sent to residence
without my approval?
3. And coming to Third party, we are not dealt but haunted. And also they go in
one way until either we pay amount or show payment reciepts. if we does not keep
past transactions with us then what, should we pay the money twice? Not only we
loose our rights but also peace of mind.

dear sir
i drop my cheque dated 1-10-2010 but the bank cleared cheque date12-10-2010 and now they charged me

Dear Concern,

This is to bring in your notice that I have drop the cheque for my last month statement on 6th Jan 2011 but till date it has not cleared from my account. The same has been done by them last month and they charged 1000 Rs for late payment and overlimit but revised later on. This month again they will charge me late payment charges without having any fault from myside.

Reguest you to look into this matter and hold bank for this liablity.

Thanks
Dhruv

Sir,

i forgot to pay my credit bill payment of rs.590.49 due date was 02-01-2011
and i make the payment with in first week of jan,2011
but icici levied late fee payment of rs.400-00+service tax and interest charges which are on very higher side.

I request you to instruct the icici bank to refund the late fee and charge nominal

thanks

regards

manchanda r k
#131 sector-15
panchkula (haryana)-134113
mobile +91 97795-87006

dear sir,
I am holding a credit card of icici bank bearing sr. no.4477468350492000.payment for the month of january was due on 16/02/2011.for Rs.5740. I made this payment on 14/02/2011 wide cheque no. 422677 Of The bank of rajasthan ltd.which formely known icici bank.
Now i have received bill for the month of februrary in this bill you have imposed late fees and intrest along with taxes against january payment which is unfare on my point.
Therefore i request you please look in the matter and remove my late fees,intrest and taxes on these before due date so i can make my payment on time.
I am your valuable customer and i always pay my all dues on time.

with regards

pradeep parwani

Today i got SMS of transiction Rs.186.29 & i not done any transaction.
Please reverse amount. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Sapan Parwani
9875120000
9828166453

Respected Sir,&nbsp;<br><br>My credit card validity was completed on 04/2011 and I had received one SMS stating that your credit card We have sent your ICICI <br><br>VISAFUTUREHPCLGOLDCRESIT card through BLUEDART Awb No. 44283090014. You will get it in 7 working days. &nbsp;But I am sorry to say that uptil <br><br>now I have not received any credit card and I had done inquiry to the BLUE Dart and they said not a single card has been given us to despatch<br><br>on your address. &nbsp;and the ICICI bank charging me the interest when my card is showing invalid and the card is not activated then how can I pay <br><br>the dues and every month they are charging me penalty and the service charges.<br><br>hoping that you will do the needful because uptil now I had contacted them I spent nearly RS 130/- on mobile calls.<br><br>thanking you in anticipation. My mobile number is 9892045591. &nbsp;and my old credit card No. was 4477xxxxxxxx0006<br><br>yours faithfully<br><br>K. S. Balsara

Ref: My Credit Card Statement dated 12.11.2011
CREDIT CARD NO : ************** 4007



I am in receipt of the statement and noticed that you have debited an amount of Rs.700/- towards late payment fee and have charged an interest of Rs.3,558.92. I have been using the Credit Card since last several years paying lakhs of rupees in time. When I had received a phone call from your end about non payment, I was surprised as neither I had received the hard copy or soft copy of the statement due to which it was not possible to make any payment. I had informed the same to your people over phone when they had called up. In spite of this you have debited my account with both late payment fee and interest.



In case you do not reverse these immediately, I will stop using the Credit Card and go ahead with the termination of the same.

Thanking you,

Yours truly,


Nitin Shah.

Cici bank : Credit card department

sir

regarding service request no.sr 196007771 & sr.205024363

with reference to your service request no. Sr196007771 dated 04.11.2011 and sr205024363 dated 06.12.2011 provided by your telephone operator mr.raj shakher, the fax number (022-66466493) provided by him is not working. So sending you our bank statement attached with the request to credit the amount of ch.no.0738074 cleared on 07.10.2011 from our hdfc bank ltd., civil lines, jalandhar against my credit card no.4477470049634000 favouring mr..arvinder singh r/o. 695-r,model town, jalandhar. Postal address: Speedways tyre limited, suchi pind, bye pass, g.t.road, jalandhar-144009.

Kindly give us proper fax number and mail id at the earliest. To send the statement

arvinder singh
695-r, model town
jalandhar.
Mob.no.9357219954