From,
R.Loganayaki,
50/36, Shanmugaperuman street,
Keelperumbakkam,
Villupuram.

Dear sir,

My son R. Shanthakumar was worked in police department as Police in villupuram District.( Police no. 1863 ).He had a savings account in Axis bank, Vliiupuram ( Account no:4670101 00039905 ) He operated this account as his salary account and he got his salary through this account. He also used a Golden ATM card which is given by the bank. My son unexpectedly met an accident and expired on 1 st July 2009.
I approached the bank to withdraw my son’s balance and close the account; they said Because of gold card user he is eligible for the death claim insurance of Rs. 5 lakhs. They verified my son’s account and issued application form for the claim. I filled the application and attached all the required certificates which they asked. On October 2009 bank people came from Chennai to my home and verified all the details and they said I will get the claim amount within a month,
Afterwards I have not received any information from the bank. I went to the bank several times they said my application was forwarded to Bombay and your claim amount will come to my house. After one year I have not received any information from the bank and I also tried to meet the branch manager the Asst. manager Mr . kannan was not allowing to meet him. We also send one registered letter explaining the above details on 30.07.2010. But till now I have not received any answer from the bank,
I am an aged women and I unable to continuously go to the bank and also I very much upset on my son’s death. So I request you to kindly consider the issue and help me to get the insurance amount from the bank.
Thanking you and expecting your valuable reply.