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HDFC Credit Card Issue

This is a discussion on HDFC Credit Card Issue within the Other Banking Services forums, part of the Banking category; I am getting calls from HDFC Bank Credit Card Recovery Dept. In 2006 I settled the account with them by ...

  1. #1
    Majid is offline Junior Member
    Join Date
    Jun 2011
    Posts
    1

    Default HDFC Credit Card Issue

    I am getting calls from HDFC Bank Credit Card Recovery Dept.
    In 2006 I settled the account with them by paying the outstanding amount(Rs.9500) in Installments, 5 installments of Rs.1100.00 and one Installment of 4000.00.
    Now after 6 years I am getting calls that they have not received the amount Rs. 4000.00 and now along with Interest I have to pay 1.4Lacs(approx).
    I even had two loans from HDFC which I paid in time without single return.
    So why should I not pay small amount of 4000.00.
    I even have settlement letter from HDFC where its mentioned all the installments received.
    Still I get threat call harrasing me.My parents also have been harrased long time and abused badly.
    Now I told the bank to send me a notice from court and told them to deal with me legally.

  2. #2
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Quote Originally Posted by Majid View Post
    I am getting calls from HDFC Bank Credit Card Recovery Dept.
    In 2006 I settled the account with them by paying the outstanding amount(Rs.9500) in Installments, 5 installments of Rs.1100.00 and one Installment of 4000.00.
    Now after 6 years I am getting calls that they have not received the amount Rs. 4000.00 and now along with Interest I have to pay 1.4Lacs(approx).
    I even had two loans from HDFC which I paid in time without single return.
    So why should I not pay small amount of 4000.00.
    I even have settlement letter from HDFC where its mentioned all the installments received.
    Still I get threat call harrasing me.My parents also have been harrased long time and abused badly.
    Now I told the bank to send me a notice from court and told them to deal with me legally.
    Dear customer,

    We would like to assure you our team has made note of your concerns, but we would need a few additional details to act on this. Request you to write to talktous@hdfcbank.com with your credit card number, contact details and the reference number TTU000326106062011. Our team will work with you to ensure that your issue is resolved.

    Regards, Customer Assistance, HDFC Bank

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