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This is a discussion on Icici bank credit card reg. within the Other Banking Services forums, part of the Banking category; I Manish Singhi residing at New Delhi holding ICICI bank Credit Card No XXXXXXXXXXXX since 2006. In November 2008 I ...
Icici bank credit card reg. I Manish Singhi residing at New Delhi holding ICICI bank Credit Card No XXXXXXXXXXXX since 2006. In November 2008 I received a bill for my above mentioned credit card amounting to Rs. 10255/- and receiving the bill I have called the customer service center for collection of their dues from me. On dated 24/12/2008 they have sent their executive to collect the amount and I have paid this amount to M/s BSA Info Media Pvt Ltd vide receipt no T1008C0747044 Rs. 10,000/- and T1008C0747046 Rs. 255/- total Rs 10255/- on dated 24/12/2008. after 10-15 days I have received a phone calls from ICICI Executives regarding non payment of dues and I have intimated them for these receipt, but they told that this company was not authorized to collect the payment on our behalf from customers with effect from December 1st 2008 and also they told me that you have to pay again Rs.10255/- to ICICI bank.
After this incident I never used the ICICI banks credit card, but continuously in touch with them for the matter and requested them severely to solve the matter and credit the amount, because this company was associated with them and they are liable for this incident, because they sent them to collect the payment from me, and this incident borne by them and they have to solve this problem at any cost.
Sir, because of this incident I am not in a position to apply for new credit card from any other bank and as well as to avail loans.
MANISH SINGHI
9891055633
singhi.manis@gmail.com
Senior Member
Hi,
We have made a note of your mobile number and we'll get back to you at the earliest.
Regards,
ICICI Bank Customer Service Team.
Junior Member
unlawful practice by ICICI Bank
I Have a salary account (Savings)with ICICI bank, A/c No - 055501509432.
With ICICI Bank I also have a credit Card No. - 4023685015967006
I am on regular basis paying the amount due on my credit card since Sep 2008, but due to some financial crisis i coudnt pay the bills amounting to Rs 28000/-, which after Interset for two months have become Rs 31460/-, on 26th of May 2011 I recieved salary on my savings account of around Rs40000/- and without any intimation or information ICICI Bank collection department has taken Rs 31460/- from my savings account.
There was no information provided to me of this, I got to know this only when i went for shopping.
I called ICICI customer care on 27th May evening but they informed me that the amount has been freezed in lieu of non-payment credit card bill (approx. Rs 31000/-), limit of this credit card is Rs 50, 000/- and there is nobody available from collections department.
on 28th may morning I again called ICICI BAnk, they are now saying that the bank has the full authority to do this and it is mentioned in the terms and conditions as well, just to inform you that this clause is mentioned in misclenious section and hence not very visible.
Now only Rs 7000/- is remaining with me and I have to pay house rent and i also need money for other household chores.
I want to launch a complaint against this unlawfull practice, they arew not even willng to help and let me make payment in installments.
This is absolutly wrong, and action must be taken against this. I Consider this action of ICICI as a stealing from my savings account.
Prashant Vashisht
prashantgia@yahoo.com
9867003036
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