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ICICI Bank Cheats

This is a discussion on ICICI Bank Cheats within the Other Banking Services forums, part of the Banking category; Hi, I have an account with ICICI in Bombay. Prior to opening the bank account i had clarified all i ...

  1. #1
    Ms Kakkad Guest

    Default ICICI Bank Cheats

    Hi,

    I have an account with ICICI in Bombay. Prior to opening the bank account i had clarified all i need to especially about any charges that the bank levies to my account.

    I was told that no charges will be applicable. Now the bank is applying charges to my account without my knowledge and no intimation to me until i noticed the same.

    The Bank representative Ms Nivedita Suvarna (who calls herself the BANK MANAGER), very nicely told me it will be taken care of and the charges will be reversed and then she gives me an account closure form saying "its best to close your account!"

    They refuse to give me details of my own account and thier staff behaviour is so rude and uncouth namely Ms Sveta Shah its amazing that ICICI hires this calibre of people.

    I could go on and on, but dont leave these people. Complain against them and point it in the direction of the people who can do something about the same.

    I would appreciate if someone who can do something about the same.

  2. #2
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Hi,

    We are sorry for the inconvenience caused. Please write to us with your contact details at care@icicibank.com and we'll get back to you. Kindly refer "1774604" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

  3. #3
    Prashantvashisht is offline Junior Member
    Join Date
    May 2011
    Posts
    4

    Default

    unlawful practice by ICICI Bank



    I Have a salary account (Savings)with ICICI bank, A/c No - 055501509432.

    With ICICI Bank I also have a credit Card No. - 4023685015967006

    I am on regular basis paying the amount due on my credit card since Sep 2008, but due to some financial crisis i coudnt pay the bills amounting to Rs 28000/-, which after Interset for two months have become Rs 31460/-, on 26th of May 2011 I recieved salary on my savings account of around Rs40000/- and without any intimation or information ICICI Bank collection department has taken Rs 31460/- from my savings account.

    There was no information provided to me of this, I got to know this only when i went for shopping.

    I called ICICI customer care on 27th May evening but they informed me that the amount has been freezed in lieu of non-payment credit card bill (approx. Rs 31000/-), limit of this credit card is Rs 50, 000/- and there is nobody available from collections department.

    on 28th may morning I again called ICICI BAnk, they are now saying that the bank has the full authority to do this and it is mentioned in the terms and conditions as well, just to inform you that this clause is mentioned in misclenious section and hence not very visible.

    Now only Rs 7000/- is remaining with me and I have to pay house rent and i also need money for other household chores.

    I want to launch a complaint against this unlawfull practice, they arew not even willng to help and let me make payment in installments.

    This is absolutly wrong, and action must be taken against this. I Consider this action of ICICI as a stealing from my savings account.

    Prashant Vashisht
    prashantgia@yahoo.com
    9867003036

  4. #4
    Ms Parul C Kakkad Guest

    Default ICICI Bank Cheats

    Quote Originally Posted by ICICI Bank Care View Post
    Hi,

    We are sorry for the inconvenience caused. Please write to us with your contact details at care@icicibank.com and we'll get back to you. Kindly refer "1774604" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

    CUSTOMER CARE

    Please check your mails. I have forwarded every single mail to you as well as per the information provided on the BANK site and i have had no revert until i posted here.

  5. #5
    Ms Parul C Kakkad Guest

    Default ICICI Bank cheats

    Quote Originally Posted by ICICI Bank Care View Post
    Hi,

    We are sorry for the inconvenience caused. Please write to us with your contact details at care@icicibank.com and we'll get back to you. Kindly refer "1774604" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

    AFTER almost 14 weeks of going back and forth this bank just gives the same lousy answers.
    They obviously do not want to take respnsibility for thier bank employees misdeameanours.
    Thier idea of a solution is NO SOLUTION.
    Isnt there any kind of body who will take any action against these people?
    How do we go about getting our issues addressed when they voluntarily choose not to understand the issue and keep going on and on about some vague crap??
    This BANK is really lousy on thier services as well as thier customer care and i would advise anyone wanting to be with this bank to get everything that they promise you ON EMAIL.
    Thats the best way to deal with this kind of nonsense seeing as there is no one who could take these kind of bodies to task.
    LOUSY LOUSY AND LOUSY is what this bank is in every way possible and cheats.

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