Dear Sir,

There are fraudlent transactions in my ICICI credit card no - 5177 xxxx xxxx 5002. There has been transactions from April 29 to May 6 for various amounts totaling Rs.13201/-. Once i noticed this, i called the bank and blocked the card.

And then I called ICICI for a chargeback, but they are not entaintering it and saying that we need to pay this
amount.

I asked them to refer the charge-slip for signature verification, but they are saying that even if the signature is wrong we still cannot dispute and we need to pay. This is ridiculas. The support person is not allowing me to lodge a complaint as well.

I like to lodge a complaint against ICICI Bank Credit card division against this.

I like to know the procedure to dispute transaction's done for amount of Rs.13201/-.

Below are the fradulent transaction

06/0*/2011 1*12260112*00041111800* PARAS JEWELLERS Rs. *,000.00(DR)
06/0*/2011 ***03*2112*0013*2621040 ANNACI ENTERPRISES PVT Rs. 2,*00.00(DR)
04/0*/2011 ***03*2112*0013*0009*88 ANNACI ENTERPRISES PVT Rs. 200.00(DR)
04/0*/2011 ***03*2112*0013*0009*96 ANNACI ENTERPRISES PVT Rs. 3,000.00(DR)
03/0*/2011 ***03*2112400134881666* ANNACI ENTERPRISES PVT Rs. 2,*00.00(DR)
29/04/2011 ***03*2112000134280*920 ANNACI ENTERPRISES PVT Rs. 1.00(DR)

I have hid few digits, but can give the full detilas to the correct authority.

I have been a customer of ICICI bank for 5 years, using thier savings account, demat and 3 credit cards. If this is the way they treat a long-term customer, i dont know about new customers, i am planning to switch to HDFC if this is not resolved.

thanks

Menaka R
Chennai
9840702274/73