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Payment through Online not reflecting in DISHTV A/c

This is a discussion on Payment through Online not reflecting in DISHTV A/c within the Other Banking Services forums, part of the Banking category; I have paid through Online recharge mode (ICICI BANK) for DISH TV, I have transferred Rs.675.00 for my DISH TV ...

  1. #1
    sudbin Guest

    Angry Payment through Online not reflecting in DISHTV A/c

    I have paid through Online recharge mode (ICICI BANK) for DISH TV, I have transferred Rs.675.00 for my DISH TV a/c, but the money have not reached the A/c of DISH TV.

    The Transaction Reference No. is 0211474451 and the payment have gone to Oxigen Services India Pvt Ltd.

    Wehenever we call on the Toll free number, it say that all the executive are busy, the whole day they are busy, they have kept the tape recorder.

    I have send the mail on 'feedback@myoxigen.com', but there has been no response.

    I will really appreciate if you can take quick action on them.

  2. #2
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

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    Hi,

    We regret the problem caused to you. Please send us your contact details at care@icicibank.com and we shall get in touch with you soon to resolve the matter.kindly refer "1378076" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

  3. #3
    Unregistered Guest

    Default

    Quote Originally Posted by ICICI Bank Care View Post
    Hi,

    We regret the problem caused to you. Please send us your contact details at care@icicibank.com and we shall get in touch with you soon to resolve the matter.kindly refer "1378076" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.
    I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details Like VC No, Address and Contact Number.

    Email id: customercare@dishtv.in

  4. #4
    Chadha Deepak is offline Member
    Join Date
    Jul 2011
    Posts
    45

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    DISH TV the worst nightmare as on 2nd July, 2011

    I have a dish TV connection with me since last couple of years. There was no complaint in services since then. But this year is full of complaints. We have called their engineer for aligning the disk in the month of February 2011. To our shock the engineer first told us the problem is not from dish but of the set top box, then of the wire , then of the LNB then of the dish. We requested him to leave, and again requested DISH TV to send in some qualified engineer. Again the person came, fiddled around with DISH and no help. Finally a gentleman came from dish TV who aligned the dish in 5 minutes. All was working fine till about a month when we had to call the engineer again.

    Last 4 months we have called the engineers every month, and every month it gets out of alignment.

    I again recharged the last Saturday 02/07/200 with RS.700/- and discovered the dish is not working. I have been calling them again and again, speaking with different person at all times
    -> Every time i meet a new person and have to narrate the story all over again
    -> They put me on hold with nothing happening
    -> They offer to call back, bu i never got any call back
    -> When i do get lucky to reach so called senior - he request for 24 hours for my resolution (Nothing happening - their 24 hours has expanded to 8 days so far and i dont know how long it would go)
    -> They wont return my money (Have said it clearly)
    -> They are incapable to offer service
    -> You waste minimum 1 hour daily calling them up and waiting anxiously for the reply.
    -> Their so called engineers are not qualified and would exploit you of your ignorance/ lack of knowledge, by offering you to replace dish, or wire, or connectors or LNB or whatever.
    -> They have no identification with them and can pose a serious threat to your family/ house, because the enter your premises.
    -> They have no proper equipment to align the dish - maybe a set top box from Door Darshan (DD) to align your disk.
    -> The way the handle your delicate equipment like LCD, cables, other attached equipments etc. would surely make other equipment losses including scratches, malfunctioning etc.
    -> They wont explain the problem or what they did with your complaint - they wont explain the resolution. At the best they can offer you AMC of the dish.




    TO CONCLUDE
    DISHTV is pure waste of money with no services.
    A kiryana store in the neighborhood can give you better services.


    I can only say that that i want my money returned for no services offered.

    I have been writing them emails, all they do is give me a reference ID and an assurance to get back to me soon. I am waiting and waitimg.So her I am reaing my voice and telling the world about the exploitation of the of the customers by DISH TV. I am using this forum to see in such hard words that i am totally fedup with the company (Pure Pain In The Neck).

    This way all their customers would run and what they would say is Wished We had Better Services And then we had more customers.

    Service Key Liye Wish Karo - Dua Karo

    Deepak Chadha

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