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Documents lost by HDFC bank

This is a discussion on Documents lost by HDFC bank within the Other Banking Services forums, part of the Banking category; As i have submitted my Kisan vikas patra certificate for loan as a security . and later i had paid ...

  1. #1
    sukhwant singh is offline Junior Member
    Join Date
    Jan 2011
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    Cool Documents lost by HDFC bank

    As i have submitted my Kisan vikas patra certificate for loan as a security .
    and later i had paid back all the loan amount to bank, but bank is unable to returned my
    kisan Vikas patra , however i have given letter to bank to returned my Documents.

    kindly advise how to proceed in this matter

    thanks

  2. #2
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

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    Quote Originally Posted by sukhwant singh View Post
    As i have submitted my Kisan vikas patra certificate for loan as a security .
    and later i had paid back all the loan amount to bank, but bank is unable to returned my
    kisan Vikas patra , however i have given letter to bank to returned my Documents.

    kindly advise how to proceed in this matter

    thanks
    Dear Mr Singh,

    We are sorry for the inconvenience and would like to look deeper into the matter. However, we would need a few more details from you. We request you to write to talktous@hdfcbank.com with your loan account number and contact details along with the reference ID TTU00253706012011. A bank representative will investigate the issue and contact you as soon as we receive this information.

    Regards, Customer Assistance, HDFC Bank

  3. #3
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Quote Originally Posted by sukhwant singh View Post
    As i have submitted my Kisan vikas patra certificate for loan as a security .
    and later i had paid back all the loan amount to bank, but bank is unable to returned my
    kisan Vikas patra , however i have given letter to bank to returned my Documents.

    kindly advise how to proceed in this matter

    thanks
    Dear customer,

    Just a reminder that we still haven’t heard from you. Request you to write to us at talktous@hdfcbank.com with your loan account number and contact details along with the reference id TTU00253706012011, so we may help resolve this matter at the earliest.

    Regards, Customer Assistance, HDFC Bank

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