Dear Sir,

I am a customer of ICICI Bank and had a loan account SADEL00006328045 which I cleared on August 31, 2009 when an agency approached me with an offer letter of settling my account in full and final settlement.
After clearing my account I started receiving calls and executives visiting my house creating an unnecessary harrassment for paying more money which to me was already cleared.

As a customer who intended to pay and had paid full amount I tried making them call there seniors and give the copies of the receipts (attached herewith) to finally settle at their end, But this harrassment continued from difefrent branches and Sales Managers of ICICI Loan Department to mention Ms. Sonia and Ms. Bharati. I gave several photocopies to their executives visiting my place for clearing at there end.

I along with my husband visited Videocon Towers they clearly clarified that the documents were genuine and they stand as final payment against the offer letter I received and no amount is due to me as the money in the offer letter was already cleared and paid.

To my surprise and shock, when I tried withdrawing some money from my saving account for some medical emergency in my family, my account showed me a debit balance of Rs.15423 where in I hold no Overdraft on this account. I visited the I P Extension branch of ICICI Bank after having a chat with Ms.Monika Gupta (Deputy Branch Manager) I got to know that a lien has been marked on my account against the mentioned loan.

Would request you to please guide me and help me of this unnecessary harassment from ICICI Bank.

Looking forward to your cooperation.

Await help

Manameet Mathur
9818627776
A CUSTOMER DISTRESSED AND HARASSED

please help me

Dear Manameet,

We are sorry to hear about that. We have made a note of your loan account number which you have provided and will get in touch with you soon.

Regards,
ICICI Bank Customer Service Team.