Reg- Account mindis44@gmail.com (activation / closer - notice)
Dear sir
On 25th June 10 a premium account was opened with you for receipt payment for the services rendered to the parties and as desired by you the fallowing documents were submitted and which you have accepted it.
1 Credit Card verification
2. Pan card issued by Govt. of India Ministry of Finance.
B.On 1st July10, on receipt of payment from M/S Trujillo Marketing, LLC 4DN40949LF528982W under Transaction ID 4DN40949LF528982W for amount 420USD you raised the enquiry after the accept ting amount and demanded proof of invoice and proof of delivery.
In response to your quarry I submitted the scan copy of Bank Statement of ICICI bank ( you accepted/resolve) and informed you that the account has been wrongly been opened as premium instead of business. Please modify the status of account opening form (you mentioned it as resolved) in resolution centre. In this regard I sent you the mail stating that the account has been opened for receipt of payment for services rendered to firms. In case the account has wrongly been opened please amend the nomenclature (STATUS) as required by you, as your website does not define in details of various categories of services.
I am extremely sorry to point out that more than 15 days have passed you are unable to resolve the issue and the amount received has been kept illegally by you an in abeyance. Further you have not sent any further inquiry / update information about the status of account.
In view of the above you are requested either activate my account within three days or close my account and the amount lying in the account my be refunded to the parties failing which I shall refer the matter to various forum for which you will be responsible.
Thanks
Sincerely yours
Mehendra kumar
enclosers
1. Copy of mail s are as under
a. service@intl.paypal.com to me
show details Jul 1 (11 days ago)

Hello Mahendra Kumar,

We recently requested information from you after noticing an issue on your
PayPal account. We have reviewed your account and made adjustments to the
steps required.
If you are submitting a credit card or bank account statement to us, please
ensure that the name and address on the statement match the information
registered on your PayPal account -- unless otherwise specified. For further
instructions on how to restore your PayPal account access, please log in to
your account. Be sure to log in securely by opening a new browser window
and typing the PayPal URL.
We apologies for any inconvenience this may cause. We appreciate your
Understanding as we work to ensure account safety.
In accordance with PayPal's User Agreement, your account access will remain
limited until the issue has been resolved. Unfortunately, if access to your
account remains limited for an extended period of time, it may result in
further limitations or eventual account closure. We encourage you to log in
to your PayPal account as soon as possible to help avoid this.
We thank you for your prompt attention to this matter. Please understand
that this is a security measure intended to help protect you and your
account. We apologies for any in convenience.
Thanks,

PayPal Account Review Department

b. Response to your inquiry (KMM820014V81331L0KM) :ppk1
Inbox X
Reply

webform@intl.paypal.com to me
show details Jul 9 (3 days ago)
Dear Mahendra Kumar,
Thanks for your email. We'll do our best to get back to you within 24
hours. It might take a bit longer (depending on the question), but we
try hard not to keep you waiting longer than 72 hours.
In the meantime, check out some of our online resources:
Help Center
- Find answers to common questions.
- Chat with our virtual customer service representative (if applicable).
- See what other people are asking.
To go to the Help Center, just click “Help” at the top of any page.
Security Center
- Find information on buying and selling safely.
- Report a problem with a transaction.
- Report fake emails or websites.
To go to the Security Center, just click “Security Center” at the top of
any page.
We look forward to helping you.
Sincerely,

PayPal