Dear sir or madam ,

I am holding company account in hdfc bank on the basis of that bank has issued platnium cerdit card ( which was told to be free of charges ) ,i am using the card since last three years & always been a good holder as paying my dues on time .

My last credit thru the card was on Dec 2009 at petrol pump of Rs750 /-,which i had paid to the bank by january 2010.Since that i had never used my credit card till this date ,also not going to be use it . Inspite of paying the dues on regular basis ,i still not able to understand how my statement is showing the balance of Rs.58000/-.

Also i am paying the minimum amount to the bank regularly by each month but my credit card statment is not showing any reduction in the balance amoumt inspite of not using the credit card at all.

Sir i would like to tell you that ,since last three years i had paid lot more to the bank as compared to i use the card . Bank always include extra charges in the statment which increases the total amount due.

Sir its my humble request to you pls look into the matter .as i want to end my credit card relation with the bank .i am ready to make the setalment with the bank provided the dues are fare & jusified .

you can reply me on hcsdipa@yahoo.co.in


Harish Singh
Credit Card no.XXX XXXX XXXX 4697


Waiting for reply

Best Rgds

Originally Posted by hc singh

Dear sir or madam ,

I am holding company account in hdfc bank on the basis of that bank has issued platnium cerdit card ( which was told to be free of charges ) ,i am using the card since last three years & always been a good holder as paying my dues on time .

My last credit thru the card was on Dec 2009 at petrol pump of Rs750 /-,which i had paid to the bank by january 2010.Since that i had never used my credit card till this date ,also not going to be use it . Inspite of paying the dues on regular basis ,i still not able to understand how my statement is showing the balance of Rs.58000/-.

Also i am paying the minimum amount to the bank regularly by each month but my credit card statment is not showing any reduction in the balance amoumt inspite of not using the credit card at all.

Sir i would like to tell you that ,since last three years i had paid lot more to the bank as compared to i use the card . Bank always include extra charges in the statment which increases the total amount due.

Sir its my humble request to you pls look into the matter .as i want to end my credit card relation with the bank .i am ready to make the setalment with the bank provided the dues are fare & jusified .

you can reply me on hcsdipa@yahoo.co.in


Harish Singh
Credit Card no.XXX XXXX XXXX 4697


Waiting for reply

Best Rgds

Dear Mr Singh

We would like to investigate your complaint further. Request you to write in to us at the email id talktous@hdfcbank.com with your credit card number and contact details. Please also mention the complaint id TTU00032711052010 in the subject line of the mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank