Originally Posted by rohanghat

Dear Sir/Madam,

My Savings Account No.: 05391330000497 , HDFC Bank, KALYANINAGAR - PUNE

HDFC bank has deducted Rs.1654.50 from my A/C against AQB SER CHGS INC ST.

Transaction Details :

21 Mar 2010 AQB SER CHGS INC ST & CESS OCT-DEC2009 000000000000 21 Mar 2010 827.25
21 Mar 2010 AQB SER CHGS INC ST & CESS JUL-SEP2009 000000000000 21 Mar 2010 827.25

But this CHARGES effective from 1st Apr 2010.
Please see attachment or check following link for Fees & Charges for Regular Savings Account.



So kindly look into this matter.

I am waiting for your valuable reply.




Thanks & Regards
Rohan Ghatkamble

Dear Mr Ghatkamble,

All the charges levied by the Bank are in accordance with the fee schedule published on our website. If you would like an explanation of the charges in your statement, you can always contact a bank representative directly through our phonebanking service. Alternatively, you can write to us at talktous@hdfcbank.com with the id number TTU00008826032010 in the subject line of your email.

Additionally, we request you not to post any sensitive information such as account numbers on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

dear sir ,
my name is DR MANIBHAI PATEL
i am applying car loan in your bank last month .my loan approvalletter essued last 25-3-2010.this day i am take my new car at home.your loan manager MR.NAVIN PATHAK-NO<09377958744> (AHEMEDA BRANCH) not issued my loan cheque also he can't received my phone.Showroom manager every day call me for CHEQUE.this is not good for my doctor bussiness.tell me what i do?mycont no 09925542779.OTHER WISE I CANCEL LOAN IN YOUR BANK ALSO I SEND U LEGAL NOTICE TO YOUR BANK

Originally Posted by Unregistered

dear sir ,
my name is DR MANIBHAI PATEL
i am applying car loan in your bank last month .my loan approvalletter essued last 25-3-2010.this day i am take my new car at home.your loan manager MR.NAVIN PATHAK-NO<09377958744> (AHEMEDA BRANCH) not issued my loan cheque also he can't received my phone.Showroom manager every day call me for CHEQUE.this is not good for my doctor bussiness.tell me what i do?mycont no 09925542779.OTHER WISE I CANCEL LOAN IN YOUR BANK ALSO I SEND U LEGAL NOTICE TO YOUR BANK

Dear Dr. Patel,

We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at talktous@hdfcbank.com with your loan account number and other relevant details and contact. Please also provide your contact details and mention the id number (TTU00014707042010) in the subject line. Once we receive these details, a bank representative shall contact you.

Additionally, we request you not to post sensitive information such as your credit contact details on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

sir,
i regret to say that services rendered by your bank are very poor. I am having a below mentioned saving account in your bank.
In spite of several verbal reminders at your toll free no's., nobody is concerned to issue statement of accounts.
Further no information was passed to me that when my account has been transferred from one category to another. Reason being, the bank can easily deduct various types of charges from my valuable money. we keep our money at your bank, because we feel that our money is the secured hands, but i think that deductions of these AQB's is a sophisticated robbery from my account.
Although one of your officer tried and help me in recovering the wrong AQB'S, but I am fed up with this attitude of the bank.
I just want to know, should i have to remind the bank again and again for stopping this activity.
Also after four months of time , I have received a copy of the statement of fix/term deposit, which commenced on 23rd Feb. 2010.
Please register my e-mail in your records and send the future statement of accounts in this mail.
thanks,
neelam dixit,
Saving bank a/c. 01271140007008
HDFC Bank Ltd., krishna tower, 15/63, Civil Lines, kanpur-208001
resident of : Ist floor, 8/163, Aryanagar, Kanpur-208002

HDFC also charges for bill payment facility which is provided free by billdesk and other banks .

Originally Posted by Unregistered

HDFC also charges for bill payment facility which is provided free by billdesk and other banks .

Dear customer,

All charges levied by the bank are in line with the fee schedule published on our website and as such, cannot be waived off. However, please rest assured we have taken note of your grievance and will keep it in mind for any future revisions in our fee schedule.

Regards, Customer Assistance, HDFC Bank

Bigger banks like ICICI , AXIS, IDBI , CITIBANK they don't charge single rupee for bill payment facility .

Originally Posted by Unregistered

Bigger banks like ICICI , AXIS, IDBI , CITIBANK they don't charge single rupee for bill payment facility .

Dear customer,

The fees charged by our Bank are in line with the fee schedule published on our website and are nominal charges for services rendered by the Bank. However, we have taken note of your grievance and will bear it in mind whenever we consider future revisions to these charges.

We look forward to your continued patronage.

Regards, Customer Assistance, HDFC Bank

No wonder if u waive off charges for bill payment facility u will start charging for INTRA CITY BRANCH

TRANSACTIONS Rs 100 /-

hi frind my account no with hdfc is 04111050041541 as it was salary account zero balance account the bank dedcuted average quaterly balance with any notice to me, fraud,same one help to close my account fraud hdfc bank i hate it, my contact 8108601124, kantu_789@yahoo.in

Originally Posted by Unregistered

hi frind my account no with hdfc is 04111050041541 as it was salary account zero balance account the bank dedcuted average quaterly balance with any notice to me, fraud,same one help to close my account fraud hdfc bank i hate it, my contact 8108601124, kantu_789@yahoo.in

Dear Customer,

If there is no salary debited in a salary account for a period of three months, the salary account is automatically converted into a savings account. AQB charges are applicable on savings accounts. Our team is currently investigating this matter, and will shortly be in touch with you. Should you wish to follow-up with the bank on the status of this complaint, we request you to write to us at talktous@hdfcbank.com with the reference id TTU00134725112010.

We would also like to caution you against posting sensitive information such as your phone number on a public forum such as this.

Regards, Customer Assistance, HDFC Bank

My saving bank account has been levied with charges:
11 Jan 2011 AQB SER CHGS INC ST & CESS OCT-DEC2010 000000000000 11 Jan 2011 827.25
16 Oct 2010 AQB SER CHGS INC ST & CESS JUL-SEP2010 000000000000 16 Oct 2010 827.25


Please let me know the possible way out for the reversal of the charges from my saving's bank account. Once the charges are reversed, I am planning to deposit money in my account so that it meets the minimum requirement.
No proir notice was given from HDFC bank regarding the charges.

I want the charges to be reversed, else I will escalate the matter to the ombuds person.

Once the amount is debited by HDFC Bank they will not return OR reverse AQB charges.

Better to go with IDBI for zero balance saving account

Originally Posted by Pallavi Chowdhury

My saving bank account has been levied with charges:
11 Jan 2011 AQB SER CHGS INC ST & CESS OCT-DEC2010 000000000000 11 Jan 2011 827.25
16 Oct 2010 AQB SER CHGS INC ST & CESS JUL-SEP2010 000000000000 16 Oct 2010 827.25


Please let me know the possible way out for the reversal of the charges from my saving's bank account. Once the charges are reversed, I am planning to deposit money in my account so that it meets the minimum requirement.
No proir notice was given from HDFC bank regarding the charges.

I want the charges to be reversed, else I will escalate the matter to the ombuds person.

Dear customer,

With effect from April 1, 2010, the minimum balance requirement for savings accounts in urban areas was revised to Rs 10,000 (Rs. 5,000 in semi-urban areas). Any customer failing to maintain this balance is liable to pay the AQB charges. To know more about the charges applicable to your account, please visit:

Individual Savings Account | HDFC Bank - Personal Savings Account, High Interest Savings Bank Account

Regards, Customer Assistance, HDFC Bank