To
The Axis Bank
Merchant Business.
Pune

Dear Sir,

We are a partnership firm in the name of 'Tyre Trax' a current account holder with your bank and are using your credit/debit card swipe machine since last 5 years. Merchant ID 22372690334. On 30.11.09 we received a communication from your side that a transaction dated 07-08-09 auth code 84346 of Rs.4800 has been debited to our account. To which we reverted on the very next day stating our non-acceptance for the same giving:- Three copies of signed charge slips, A copy of our invoice, and a copy of Job card of the same customer. By fax as well as by registered post well within the time frame mentioned. After following up for last three months today we are told that it won't be credited to our account. And when asked the reason, he was speechless. This is a serious fraud from Axis Bank. And this is the second time it has happened last time the amount was credited after 8 months and we were assured such a thing would never be repeated. But this time we have been bluntly refused. We want our hard earned money back. And we are closing all our firm and personal accounts with this fraud Axis Bank. We are also looking for some help as to where we can file a case against this bank so that they are stopped form cheating there customers.

Regards,

Rahul Midha