Hi,

We apologize for your experience and would like the opportunity to see if we can help.

Please write to us with your contact details and credit card number at care@icicibank.com (Subject line: UID 211054). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by krthy

Hi,
My sister's ICICI credit card was misused by her friend for 76000/- in 2007 but my sister was paying the minimum amount due every month. The amount till now she has paid is 1,06,000/-.Still the outstanding balance in her card is 84,000/-. She is unable to pay any more.SO, she called any executive for settlement.That executive asked her to pay the settlement amount of 8,500/- which is the minimum due of that month. AFter making payment of 8500, there was no contact with the executive.When tried calling the executive again, some one picked the call saying he is manager of that executive and told that the executive has met an accident and is in ICU and also told that the settlement can't be proceeded further as the executive who initiated the settlement is in ICU. He also warned her that if my sister try for settlement then it would become as 2nd settlement which would put my sister's name in black list.
Please advice us how to go about this, We are even ready to go for court against this.