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Complaint against indiatimes shopping

This is a discussion on Complaint against indiatimes shopping within the Online Shopping forums, part of the Internet Services category; I ordered an air sofa as per indiatimes advertisement on 15th august and recieved it on 24th august.But as per ...

  1. #1
    Kiran Devadig Guest

    Question Complaint against indiatimes shopping

    I ordered an air sofa as per indiatimes advertisement on 15th august and recieved it on 24th august.But as per advertisement and contents on kit,i didnot recieve turbo pump,nozzles,instruction manual etc.I wrote a complaint and i recieved only autogenerated mail.Then i wrote a mail to Karn singh as per escalation method.He also replied saying that he will solve it in 24hrs.But its almost 8 days now,no reply from him now also.Can anyone of staff of indiatimes shopping imagine using Air Sofa product without turbo pump.Its two weeks and more since i registered complaint.There is no contact number to call them also.
    Is INdiatimes shopping a fake,criminal department.My case id with Indiatimes shopping is-34226.
    I doubt whether person called Karn Singh exists with indiatimes shopping or not?
    Please help me to resolve this issue

    Kiran devadig
    +91-9886805332

  2. #2
    Unregistered Guest

    Default Victim of Vodafone system Failure

    Dear Sir,

    This is Umesh Pandey i'm a existing customer of Vodaforne holding 199 Corporate plan on 9920193444.

    I made a requset for 10 paise SMS plan in feb.

    At that time i called Customer care executives they said it will be activated from next Month (March), But i was charged for that in Feb month bill.



    And on 31 of march i recieved a message syaing SMS plan will be deactivated from 31 march, when i called Customer care they say it got activated by mistake and you will not get any benefit of that plan neither befor 31 or after 31 Since i'm not applicable for that my question is that when i'm not applicable then this plan got Activated without any prior intimation and on Vodafones systen Failure why should i PAY...



    I was under impression i'm under 10 paise SMS plan before 31 st March i sent more than 500 sms now they say Charges will be 50 paise per SMS.

    Rgds
    Umesh
    9322188797

  3. #3
    sachit Guest

    Default india times shopping service is very poor

    i have purchased a sigmatel s9000 from indaitimes shopping.

    are invoice details:


    All the Prices are in INR
    ISM Order Detail
    User Id : sachit01 (32104534)
    Order Number : 112022806
    Total SubOrder : 1
    Order Date : Nov 4, 2009
    Order Time : 5:31 PM
    Current Status : Order shipped
    Order Instructions :


    Payment Detail
    Payment Mode : ITZ Cash (FT No:- PMGW00063915446)
    Advance Payment Recieved :
    Total Order Amount (INR) : : 1894
    Shopping Cart Discount (-) : 0
    Total Payable : : 1894
    Gift Certificate Redemption (-) : 0
    Net Carrot Redemption (-) : 0
    Net Payable : 1894


    Billing Details
    Name : sarita murarka
    E-Mail : sachitkrazzy@gmail.com
    Phone : 01132528755
    Day Phone :
    Mobile : 9312765887
    Address : AG 250 SHALIMAR BAGH
    NEW DELHI-110088
    City : New Delhi
    State & Country : Delhi , India
    Zip : 110088


    Order Status History
    From Status To Status Date Variables Updated
    Verified Order shipped Nov 5, 2009 AWB Number---[613876804]
    Remark---[ok]
    Shipment Date---[Nov 5, 2009]
    Courier Name---[ARAMEX]
    Payment Recieved Verified Nov 4, 2009
    Order Under process Payment Recieved Nov 4, 2009




    Sub Order Detail
    Review Submitted

    Sub Order Number : 2698721
    Order Number : 112022806
    Merchant Name and Number : Jayson Electronics(102682)
    Item Number / Product Number : 4281224
    Item SKU No : JN09001
    Item Title : Sigmatel FASHION Dual Sim Mobile Phone

    Item URL
    Merchant Order Ref Id N/A
    Item Quantity : 1
    Current Status : Order shipped
    E-Mail : sachitkrazzy@gmail.com
    Phone : 01132528755
    Day Phone :
    Mobile : 9312765887
    Shipping Address: sarita murarka
    AG 250 SHALIMAR BAGH
    NEW DELHI-110088
    New Delhi
    Delhi, India
    110088
    Shipment Details : Normal Courier05-11-2009613876804
    Product Fulfillment Info :
    Preferred Delivery Date
    Gift Message : --
    Diet Details N/A


    Sub Order Status History
    From Status To Status Date Variables Updated Remark
    Verified Order shipped Nov 5, 2009 AWB Number---[613876804]
    Remark---[ok]
    Shipment Date---[Nov 5, 2009]
    Courier Name---[ARAMEX]
    ok
    Payment Recieved Verified Nov 4, 2009
    Order Under process Payment Recieved Nov 4, 2009


    Suborder Payment Detail
    List Price : 3995.00
    Total Discount : 2300.00
    Payable after Discounts : 1695.00
    Gift Wrap Charges : 0.00
    Shipping Charge : 199.00
    Payment Mode Charges : 0.00
    Add on Charges ( Tax etc) : 0.00
    Payble after Discounts and Charges : 1894.00

    BUT THE PRODUCT I GOT HAVE AN INVALID IMEI NO. + ITS KEYPAD IS REMOVED.
    COMPANY GUARNTEES TO REPLACE THE HANDSET FOR ANY DEFECT .
    BUT I HAVE COMPLAINING SINCE 14 NOV, 09 TO GET IT REPLACED.
    WHENEVER I CALLED INDIATIMES SHOPPING THEY TOLD THAT I WILL SEND YOU A PROCEDURE OF REPLACING THE SET WITHIN 24 HRS.
    I WAITED PATIENTLY BUT MY PATIENCE GET EXHAUSTED NOW.
    I AM TRYING SINCE 17 LONG DAYS.
    SO I DECIDE TO WRITE HERE

  4. #4
    Anand Anand Anand Guest

    Default Is it worthy mobile SIGMATEL FASHION

    Please let me know whether this mobile(SIGMATEL FASHION) is worthy for our money. And also let me know about battery backup, headset song hiring and video player.

  5. #5
    Unregistered Guest

    Angry Indiatime Shooping is a cheat and not reliable way to shop

    Hi,

    I have placed and order # 112348728 on May 10, 2010 and choose preferred delivery date May 12, 2010. Till May 13, 2010 no order has been shipped. Then on May 13, 2010 I did complaint for the same and preferred to cancel the order and I got a cancellation #260797 as well and has been confirmed that money will refund within max 6 days. After 6 days on May 19, 2010 I checked the online status of my order and it is showing me shipped even no order has been received by me. Then I called upon customer care again, then the person (Mr. Vivek) told me that due to some technical issues I am not able to see your shipping details, so please call me after 30 minutes, so that I can be able to tell you the exact status of your order. My concern is, if their system is not working correctly then how can they put status as shipped on May 17, 2010? Secondly, when I tried to log a complaint through the customer care email ID (customerservice@indiatimes.co.in) provided by Indiatimes , the mail has not been send as well. It seems everything is cheat on Shopping Indiatimes.com. I want to know if anything can happens possitively in my case.

    Thanks

  6. #6
    Unregistered Guest

    Default Cheating by India times shopping

    I was order mobile on advertisement as enclosed, order number is 112360134, but received handset was not having features as mentioned in adverisement, physical look also diiferent than shwon in enclosed adverisement.

    So, I was registered compliant to get replacement , reference complaint number is 282999.

    It was advised me to pack the peice & handover to TNT Courier for replacement, I did as per suggestion, but on yesteday I received replacement of same Mobile hand set which supplied previously.

    This is very serious, I am fed up with your service, hence refund my money, otherwise send us proper handset, if it is does happend then, I decided to go in cosumer court, also publish the way Indiatime cheating to customer, in same new paper, in which you are doing adaverisement.

  7. #7
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    458

    Default

    Quote Originally Posted by Unregistered View Post
    I was order mobile on advertisement as enclosed, order number is 112360134, but received handset was not having features as mentioned in adverisement, physical look also diiferent than shwon in enclosed adverisement.

    So, I was registered compliant to get replacement , reference complaint number is 282999.

    It was advised me to pack the peice & handover to TNT Courier for replacement, I did as per suggestion, but on yesteday I received replacement of same Mobile hand set which supplied previously.

    This is very serious, I am fed up with your service, hence refund my money, otherwise send us proper handset, if it is does happend then, I decided to go in cosumer court, also publish the way Indiatime cheating to customer, in same new paper, in which you are doing adaverisement.

    Hello,
    We have gone through your complaint and suggest you to send a written notice via registered post to the CMD of INDIATIMES SHOPPING, mention all the details in it, attach photocopy of all the supporting document and ask them for the replacement/ refund within the mentioned time in the notice.
    Wait for their response and revert us back.
    Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

  8. #8
    Unregistered Guest

    Angry indiatimes shopping is BIG cheater in India. Don't anything from them..

    God will kill indiatimes shopping people

    indiatimes shopping is BIG cheater in India. Don't anything from them..


    indiatimes shopping is BIG cheater in India. Don't anything from them..


    indiatimes shopping is BIG cheater in India. Don't anything from them..

    I lost rs 4000/-

    -Raj

  9. #9
    manishdevtomar is offline Junior Member
    Join Date
    Oct 2010
    Posts
    10

    Thumbs down not deliver order Number 113317675 by IndiaTimes Shoping

    Dear Sir/mam
    i allready mail regarding the following order problem for which i got only call and mail's reply by your Indiatimes Shoping Care that i will solve your problem within 24 hours .But i wants solution not your Excuse

    i order my product Western Digital 500 GB USB 3.0 (10 times faster data transfer speed) on 20 September 2011 which order Number is 113317675 but till now it is not received by me .

    --
    Best Regards,

    Manish Dev
    9999339224
    9555723231

  10. #10
    Mo2012 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Angry Cheating India time shopping

    My cousin ordered a Blacberry Torch for Rs. 8k+ on case on delivery.The time we open the kit it was a worse mobile which ever seen.The screen was shaky like anything and can't even switch on the mobile.
    Same day I reaised the complaint @9900238888, the customer care replied me that they will sent a guy for replacement but no one came after being waited for more than a month.Really sick of calling them for this.Now my mobile call charge is more than the item charge.It takes 2 months for us to work to get 8k to buy a mobile.But all the expectation that I have with IndiaTimes has gone.

    In every compliants for order number 113504848 and they give different courrier numbers to confirm to pick the items and non of the numbers were active.

    Even today when I call up they gave me AFL courrier number 080-42153341 by Mr.Ompieet from Indiatimes customer care and even the number was in-active.
    I repetedly ask Mr.Ompieet to transfer my call to Manager but he was not willing to transfer my call.
    How could they chet the inocent people in this way ?.I am not sure how much money they have flick from the inocent people by advertising in news paper.
    Now Rs.8000 has eaten up by IndiaTimes shopping.

    Can anyone sugest me how make a complaint beyound this level ?.Now I fell that I would be happy if this online clossed forever.

    FRIEDS : DON'T EVER AND NEVER SEE THE ADVERTISMENT OR HAVE A THOUGHT OF CALLING THEM TO ENQUIRE ABOUT ANY PRODUCTS.

    Thanks.
    Last edited by Mo2012; 01-27-2012 at 11:55 PM.

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