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Jabong service

This is a discussion on Jabong service within the Online Shopping forums, part of the Internet Services category; I was pleasantly surprised to receive call from JABONG customer service. They offered to take back the damaged product and ...

  1. #1
    asha22 Guest

    Red face Jabong service

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    I was pleasantly surprised to receive call from JABONG customer service. They offered to take back the damaged product and refund the amount as soon as possible.

    I appreciate if this happens as they have promised.

  2. #2
    loverboyjeetu is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Thumbs up Quality product from Jabong.com

    I ordered converse shoes from Jabong.com and I am happy with the quality of shoes. The shoe fits me well and i am really happy with my decision to buy the shoes from Jabong. In terms of delivery these guys delivered me the product within the time they committed me. Jabong you are now in my list of online shopping destinations

  3. #3
    Tsering is offline Junior Member
    Join Date
    May 2012
    Posts
    1

    Default Jabong.com a nice website to shop.

    First thing first, jabong you rocks becuase you have so much ranges of product that it is enough to make one shopoholic. I bought a catwalk sandal from you and it fits me well. The sandal is now a talk of the home . Thanks jabong for providing such quality product.

  4. #4
    Unregistered Guest

    Thumbs up jabong.com service reviews

    I had a great shopping experience with jabong…. I got my product within few hours as I stay in Gurgaon only… I was surprised by their swift delivery… even they called me twice for confirming my order no: 120305000367…. Apart from quick delivery… the best part was great customer care…

  5. #5
    ankit001 is offline Junior Member
    Join Date
    May 2012
    Posts
    1

    Default

    GOT REFUND FROM JABONB!!!



    Thanks for returning my money!!! I think an appreciation will act as an inspiration and direct to continue delivering the best service... On the contrary, complaints also help a company to serve customers in a better way. That is why, through this platform I just want to boost up their confidence… Keep up d Good Work!!!

  6. #6
    Unregistered Guest

    Angry Colour Difference

    I purchased a shoe for my brother... when i received shoe it was totally different from the website. They must show the original colour of leather shoe.
    Bad experiance from jabong.com

  7. #7
    Unregistered Guest

    Angry extremely not satisfied

    I ordered a sandal of golden globus from jabong twice, still didn't get any confirmation call from jabong customer care, my product code is 120520430671646........if jabong idiots notice this den plz deliver my product ASAP. ................... U guys have shown up ....wht u r actually

  8. #8
    teamjabong is offline Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Shabbir

    We would like to inform you that in case of Cash on delivery process the confirmation call is made to the customer within 24 hrs of placing the order. We assure you that you will receive the confirmation call today. We strive to provide a hassle free shopping experience.

    With Regards
    Jabong.com

  9. #9
    priyakukreja Guest

    Default Complaint against Jabong

    Hi,

    I have bought a Deborah Eye Shadow from Jabong and I was happy that order git received in 5 days.
    But when I opened the pack, it was all cracked and not in usable condition.

    Its been more than 2 weeks now that I have filed a complaint but i have'nt heard that when will I receive
    my money back. No one is bothered to reply back.

    Regards,
    Priya

  10. #10
    Unregistered Guest

    Red face Good Service

    I also like the service from Jabong the customer care people are very helpful and the return policy they have they actually follow it.

  11. #11
    Unregistered Guest

    Thumbs up Awesome Jabong

    Quote Originally Posted by Unregistered View Post
    I also like the service from Jabong the customer care people are very helpful and the return policy they have they actually follow it.

    Well i like their delivery services. Especially their card swiping facility. Jabong.com is really doing nice job.

  12. #12
    sureshrcse@gmail.com Guest

    Default I got damaged product from Jabong

    I got the FILA product from jabong ... But its totally damaged... What can i do further???

  13. #13
    teamjabong is offline Member
    Join Date
    Mar 2012
    Posts
    74

    Default

    Hello Suresh

    Please contact our customer care center at - 0124 - 6128000 and ask for reverse pick up. Your product will be picked from your shipping address within 72 hrs. Also we request you to please contact us through our complaint redressal website in case of any future query. Please find below link of our website -

    Community-powered support for Jabong

    With Regards
    Team Jabong
    Community-powered support for Jabong

  14. #14
    Unregistered Guest

    Default There is no cancelation policy for some items

    Quote Originally Posted by Unregistered View Post
    I had a great shopping experience with jabong…. I got my product within few hours as I stay in Gurgaon only… I was surprised by their swift delivery… even they called me twice for confirming my order no: 120305000367…. Apart from quick delivery… the best part was great customer care…


    I ordered a tee from jabong.com and not delivered in time so want to cancel.

    But when called them they send me the link of their return policy.

    and they have diff policy for diff items.

  15. #15
    nadim khan Guest

    Default return sneaker shoes

    i want to return my shoes due to different color and size.........
    order no..130318285142071.......

 

 

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