I buy a pair of shoes from jabong.com. I got the shoes after 3 days and i found that colour was very different from the picture. This all is due to the Photoshop, they just make pictures clear to make fool to customer...

Hello Customer

We would like to inform you that we do not make changes in the color of the product image and we also mention the colour of the product in the product description for clarity. We request to provide us your order details for us to investigate further.

With Regards
Jabong.com

My experience was also good ,i had ordered a T- Shirt and i got it in just 3 working days.

My first shopping experience with Jabong was also good… I got my cotton kurti within 2 days… what I like most is the color n texture of the kurti was really good…

i am manpreet Singh

Same Problem Again With me you Deliver Wrong Shoes & After i compliant at Care@jabong.com you Ready to pick my product & refund my money back in mode of payment. 1st my request date is 26/4/2012 give me 15 day time for all process but Picker who pick my shoes for he collect my shoes on 4 may 2012 After a long process i call on 14th may 2012 executive conform me your Voucher for payment is conformed due to some financial problem process delay give some more time & Give me last date 17/5/2012 . but on 17/5/2012 There is no Transaction in my account i call at Care@jabong.com to conform Again & today give me reply You product fail in Quality check .... it show jabong.com provide low Quality product & Bad services to costumers ...i also complaint at care@jabong.com they are saying they are Not responsible for this & Ready to give Voucher but my Request for payment Mode i have all Mail Send By Care@jabong.com For all process...

(These line your Last mail)

We wish to confirm that our refund has been initiated.Receipt of the refund would depend on the mode of payment chosen by you (These line your Last mail)


Kindly request you to provide me your help

Hello Mapreet

We sincerely apologize for the inconvenience caused. As discussed today, we will initiate refund transfer against your order today and the amount will be transferred in your bank account by Monday.

With Regards
Jabong.com

Originally Posted by janvi

Hi Everyone,

This is my first experience with Jabong.com.I had ordered two dresses with some jewellery online and i was surprised to get my order on the evening.The order was packed very well and it can in a good condition.Thanks jabong for the fast delievery.

Very good experience for me too! Super dhool machi!! 1 shirt order received in quick time with card on delivery.. I will shop again!!

Hello Users

We would like to inform you that Jabong has started its own complaint redressal website where we are resolving customer's queries regarding order, product, services etc. In case you have a problem please visit our complaint redressal website and the complaint will be addressed within 24 hrs. Please find below link of the website -

Community-powered support for Jabong

With Regards
Team Jabong