I have a complaint for 100. Best buy. Sir, I received a call from 100 best buy and he told me that “sir, u got sony ipod wid sd card,then your special prize was 1050/- on cash on delivery” I booked that Ipod With 2GB Card from 100 best buy, That cost is Rs.1050/- Order No : 2044268, Ref :2245558 .But he send the very low cost ipod that ipod cost is Rs.350/-.Then I mailed that company. I resend the product by this address Suksh Technology Private limited,Salarpuria Hallmark, #15/3@16, 4th floor Kadubeesanahalli Outer ring road,Bangalore 560087 INDIA . I got a reply mail in that format “Apologies for the inconvenience caused to you and delay in response. we received your request, as per telephonic coversation from our customer service, we request you to courier the product to the address mentioned below so that we can replace that with goodone..we received your complaint, due to stock unavailability you have not receievd your product you will get your product with in 7 to 10 working days. But still not yet delivered. The service and communication from 100 best buy people is very very bad and worst to the lowest level. Even after crossing the dlivery date no one contact us neither update us on the delivery. I am calling everyday and they keep on saying tomorrow, tomorrow and the tomorrow never come. The set cost for Rs.1050/- + Resend courier charge is Rs.150/- we have done the payment and they have not yet delivered the product. Secondly, they said they will deliver the set today and when i called up they deny for it. I need your help, pls suggest somthing. We are really tired and irritated because of this 100 best buy people. Please help us. MARIMUTHU.R MATTATHIL HOUSE, PALLIKUNNU, KOLLAD P. O KOTTAYAM, KERALA

I had made order of 5 in 1 air bed order no order tvc ow00023936
on 26 dec 2011. Which was recd by me on 2 jan 2011 which was
little bit tired @ the place of hand & no repair kit was along
with them .So I made call to customer care ..as per direction of
customer care & mail recd frm them I hv send back that product
on there address tvc sky shop limited 401, jai krishna complex,
opp. Yashraj films studio, fun republic lane andheri (west), mumbai 400 053,
maharashtra india via indian post to spend rs 410/= Frm that day and also made call worth rs approx 800 rs.
which was recvd by them on 9 jan 2012 till no product recd frm them & no proper response given by them ...I also made call approx worth rs 600/=
Kindly help in getting resolve the issue ..
complaint no,s are
144338_167
1507809_167
143650_167
1518514_167,
1530693_167
Grahak seva. complaint no is 42401 but no response ...
EVEN THEY ARE ALSO NOT RESPONDING THEIRS FEEDBACK MAIL & COMPLAINTS.
regards
pallavi

I have confirmed to send an IPOD and a Fast track Sunglass thru your Customer Service over phone, in which he assured to send me an Apple IPod and fast track Sunglass and booked the order at Rs 899.00. But on 17.10.11, my wife received a packet containing a MP3 player and a wrist watch paying Rs 899, vide ref: 176565. My order has been changed without my confirmation. After that I have tried to contact your customer care several times but failed and so as per your replacement scheme I have returned the products intact to your specified address on 10.11.11 via DTDC courier. I have not used the products as I have not satisfied at all. Now again I am surprised to find that the same items are sending from your side. I have requested several times that be specific about your order, I will not ready to accept the same materials as I have returned the material via DTDC courier which I have not ordered at all.
I have sent also the consignor copy of DTDC courier. So many mails hav been sent to you but no such decision taken from your side to close it. No communication was made from your end.Plz return the amount after deducting the DD and courier charges.Waiting for a long time for your settlement. Plz help me to get the money back.
Thanking you,

Sandip Sen.

1. Ordered a male watch but got female one delivered and so returned it back to get a replacement. But they said female watch is unavailable and so they credited Rs 799 to my account.
2. Participated in their contest and bought voucher of Rs 898. But they never published the list of winners nor did I get notified on anything related to it.
3. Now since points available in my account were Rs 1697 (799 + 898), i ordered for another item worth Rs 1742 to utilize my credit points and also paid the differential value Rs 45 (Rs 1742- Rs 1697)
4. After numerous follow ups, they again said that the item is unavailable and so they will credit back my points.
5. But now only 799 is credited and i wonder where are my contest points, 898.
6. They never replied back to my endless emails nor do they ever pick up their helpline nos.
I tried all possible nos i knew related to bestbuy
080 - 65470657, 65470656, 65470402, 67536400, 88211777, 65704028

7. Sometimes, if you get lucky someone will pick up and say we will call you with an update on your order id. And if you insist holding the line, they will cut the call after few minutes.

I strongly believe that 100bestbuy is 100% fraud company whose customer care is extremely pathetic and non-responsive.
I think they are bunch of thieves who deliver some cheap items or simply say they are out of stock and will credit back your points which will lie unused in your account forever.

Dear sandip,

lease sir we request you to update your phone number and product information so that we can provide you the necessary information.

If any more Queries kindly contact us at service@100bestbuy ,call us on 8065470656:


Regards,
customer care team

Dear sandip,

Sorry for delay in response, please sir we request you to update your phone number and product information so that we can provide you the necessary information.

If any more Queries kindly contact us at service@100bestbuy ,call us on 8065470656:


Regards,
customer care team

fast delivery........


Superb Site for me I placed a order for Tommy Hilfigher Mens T-Shirt on 18th aug i received it on 21/08/12 very fast delivery and packing of the product was good and the quality of T-shirt was fantastic.
Before purchasing T-Shirt I was little bit afraid because online purchasing is something different it was my first experience that is good 100best buy is good, and giving me faith in online purchasing.

i recieve the courier from first flight
when i open packet then i saw the ipod is local company (mp3/4 digital player)
but request product is sony ipod ;;;;;
plz chek because i paid 920 indian rupee
plz help me
otherwise return the paid amount then i return back the product which you send

100 best buy send me the damaged product. i had submit complain and resend the product but again i had received different product. again i had submit complain but not getting responce.

Dear customers,

@gaurav,@ cool, @guest,


Please sir we request you to update your phone number and product information so that we can provide you the necessary information.

If any more Queries kindly contact us at service@100bestbuy ,call us on 8065470656:


Regards,
customer care team

i've ordered for a combo containing 1 mp3 player 4gb inbuilt and 8gb memory card,and sony wireless headset......but i got 2gb mem card.,,,and empty ipod and wired headset!!!!!plz help me i lost 1000 rs.!!!!!

Dear Rachala,

Please sir we request you to update your phone number and product information so that we can provide you the necessary information.

If any more Queries kindly contact us at service@100bestbuy ,call us on 8065470656:


Regards,
customer care team

i am mudabbir ali i have a call from 100 best buy .com and said 7000 reebok watch we r offering to u at only 799 i said to order ofter seeing it the watch cost is 599 i want to send back please concat to my number 9985667673 i want to reaturn it i have no need of this kind of calls from u plz contct me

Dear mudassar,

we like to conform you that due to some technical problems you have received the wrong product ,we kindly request you

to send back the product to the address mentioned below and email the attachment of courier receipt so that we can trace your details and Replace


your product.




Please courier the product at address mentioned below :


suksh technology private limited
salarpuria hallmark, #15/3@16, 4th floor
kadubeesanahalli outer ring road
Bangalore 560087 India


If any more queries kindly contact us at service@100bestbuy ,call us on 8065470656:


regards,
customer care team