Dear Mr.Anand,

We have come across your online complaint registered on consumercourt.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to let you know that as per our terms and conditions if the product is unused than the complete package (the booklet and gift if any) can be sent back to us at the below mentioned address and send us the scanned copy of the POD / Courier slip.

Your refund will processed under the order Id- 1014661439

Bag It Today,
Khasra - 371,
Opp. Aflatoon market or Harsoo colony,
Take LEFT turn from SAI TENT HOUSE,
Fatehpurberi, Delhi – 110074

Kindly mention the name of Mr. Randhir thakur top on the parcel

The parcel should be accompanied by a photocopy of the invoice and a covering letter mentioning the requirements. As soon as we receive the product at our end we shall process the refund and intimate you about the same.

Note – Once you dispatch the order, kindly get in touch with us with the scanned copy of courier or proof of delivery receipt so that we can also keep a track. Kindly keeps the original receipt with you.

We would like to inform you we will reimburse your courier charges maximum Rs 100/-.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Madhurendra Kumar Shukla
Online Support (Bag it today)