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shopping.indiatimes.com: dispatch not done

This is a discussion on shopping.indiatimes.com: dispatch not done within the Online Shopping forums, part of the Internet Services category; I have placed an order on indiatimes<dot>com with below details; Order No. 30000072852 Order Information Status Verified Date Jan 31, ...

  1. 02-03-2012, 01:18 PM #1
    oadhanga
    oadhanga is offline Junior Member
    Join Date
    Feb 2012
    Posts
    6

    Default shopping.indiatimes.com: dispatch not done

    I have placed an order on indiatimes<dot>com with below details;

    Order No. 30000072852
    Order Information

    Status Verified Date Jan 31, 2012 6:51 AM

    As per their delivery time mentioned on web site, all the books were to dispatch within 1-3 days.

    But, out of total 5 books that I have order, not even single book has dispatch till date...

    I am failed to reach them via phone and the mails are left unanswered.

    Kindly help me to get the status and expedited delivery.

    Thanks & Regards,

    Ovesh Dhanga
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  2. 03-14-2012, 04:41 PM #2
    CustomerHelp
    CustomerHelp is offline Member
    Join Date
    Feb 2012
    Posts
    30

    Default

    Dear Mr. Dhanga,

    Hello from Indiatimes Shopping.

    Thank you for using IndiatimesShopping.com

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We would like to update you that your Order Item Id 30000072852:00001 and 0002 cancelled for refund and rest of the books already delivered to you and your case has been closed from our end.

    We would request you to mail your order id/case id at onlinehelp@indiatimes.co.in for any further assistance.

    You can also kindly tweet us anytime at Cust_Help for updated information.


    Thanks,
    Customer Help Desk
    Indiatimes Shopping
    Submit Complaint.. Submit Complaint..
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