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Freecharge

This is a discussion on Freecharge within the Online Shopping forums, part of the Internet Services category; I made a recharge of rs. 250 on my mobile no. 9417872408. during making payment the page got blocked. and ...

  1. #1
    sumeet7312 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Angry Freecharge

    I made a recharge of rs. 250 on my mobile no. 9417872408. during making payment the page got blocked. and i was charged 260 from my bank account but no recharge was done on my mobile. Neither the order no. was generated at the site nor any mail was recieved from them. I tried to contact freecharge but they were demanding order id in the mandatory field so i was not able to do that either. I tried to call PNB tol free no. but no 1 was recieving call. When i contacted BSNL,my service provider they too done nothing. I usually do all my recharge from freecharge.in but now onward i will not do that

  2. #2
    freecharge_support is offline Junior Member
    Join Date
    Jan 2012
    Posts
    9

    Default

    Hi,
    Greetings from Freecharge.in

    Your transaction against Order 10637344 was unsuccessful, for which refund has already been initiated on Jan 29, 2012 from our end.

    Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund).We value your relationship with us and would request you to wait till then.


    Assuring you of best services at all times

    Warm Regards,
    Freecharge Team

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