Thank You for reading my post. Here, I want write about sunwebsolutions who cheated me and didn't deliver my product after wasting a lot of time. Let me first explain the whole story. I ordered the NOKIA BH-503 from sunwebsolutions through ebay.in on 2nd of November 2011. the first mail that I have got from ebay is follows-

Thank you for paying with PaisaPay for eBay order (PaisaPay ID 30193517407)
Dear rabijit,

This email confirms that you made a PaisaPay payment to the following seller for the total amount of Rs. 1,098.00 using State Bank of India online bank transfer.

Seller:
sunwebsolutions [contact seller]
sun technologies
7890722766
sunwebkolkata@gmail.com
then I got a SMS from ebay in my phone from notifying that the seller had shipped the product in first flight courier(parcel no. E24200193) on 3rd November 2011.

I tracked the parcel in first flight websiteand found that it had been delivered to Bangalore on 4th Nov.(You Can still found the same at the first flight website). Then I called sunwebsolutionns asking for the status of my item on 14th of November. they then mailed to firstflight asking for status and forwarded the same mail to me on 14/11/2011. Here, I am attaching all my communications with sunwebsolutions through mail-
(However in between, I got two mails from ebay, which I checked later, regarding confirmation of the item received)
rabijit dutta <rabijit13@gmail.com>
5 messages

sunwebsolutions <sunwebkolkata@gmail.com> Mon, Nov 14, 2011 at 10:39 AM
To: aditig@firstflight.net
The parcel no. E24200193 shows on website that parcel is delivered to Bangalore but the parcel destination was
new delhi. I would like you to update me as to the reason for this mixup and immediately update me the status of the
actual parcel.
Bharat
Sunwebsolutions
Kolkata
07890722766


rabijit dutta <rabijit13@gmail.com> Tue, Nov 15, 2011 at 11:42 AM
To: sunwebsolutions <sunwebkolkata@gmail.com>
Please update me with the current status.
regards
Rabijit Dutta
9990074715
[Quoted text hidden]

sunwebsolutions <sunwebkolkata@gmail.com> Wed, Nov 16, 2011 at 10:52 AM
To: rabijit dutta <rabijit13@gmail.com>
Have you received the parcel
BHarat

rabijit dutta <rabijit13@gmail.com> Thu, Nov 17, 2011 at 12:55 PM
To: sunwebsolutions <sunwebkolkata@gmail.com>
Dear Bharat,
I called to you yesterday and you told me you would reply within 30 minutes.But, I have not yet received any reply.
Since, I have other important things to do, I cannot go and calling you everyday. So, If you are not able to solve the
problem today, I will have to take some other action.
regards,
Rabijit Dutta
Research Scholar, Deptt. of Applied Mechanics
Indian Institute of Technology, Delhi
[Quoted text hidden]
rabijit dutta <rabijit13@gmail.com> Fri, Nov 25, 2011 at 4:28 PM
To: sunwebsolutions <sunwebkolkata@gmail.com>
Dear Bharat,
What happened to my parcel?
regards
Rabijit Dutta
Research Scholar, Deptt. of Applied Mechanics
Indian Institute of Technology, Delhi

rabijit dutta <rabijit13@gmail.com>
2 messages
sunwebsolutions <sunwebkolkata@gmail.com> Fri, Dec 9, 2011 at 1:10 AM
To: rabijit13@gmail.com
Please check the attached scanned copy of POD it was forwarded to me by first flight couriers today please
confirm the same and reply me as to the course of action
Bharat
From: Aditi Kumar Ghosh [mailto:aditig@firstflight.net]
Sent: 08 December 2011 17:07
To: sunwebsolutions
Subject: scaned copy of pod- E24200193
Importance: High
Dear Sir,
As discuss , please find the attached scaned copy of pod.
With Regards
Aditi Kumar Ghosh
Asst. Sales Manager
First Flight Couriers Ltd.
CD-89 Salt Lake Sector-1
Kolkata - 700064
Mobile : 9330015200
email : aditig@firstflight.net
(N.B. I have attached the POD here)
rabijit dutta <rabijit13@gmail.com> Fri, Dec 9, 2011 at 11:12 AM
To: sunwebsolutions <sunwebkolkata@gmail.com>
Dear Bharat,
Thanks for your last email. I have looked into the scanned copy you have sent. In the scanned copy I dont see any
of my signature. Actually I am not sure of what you are asking for, since I have already told you I have not received
the item.Also, I must say this is my last conservation with you. I am fed up with calling and writing mails to you over
last one month.
regards
Rabijit Dutta
IIT Delhi
New Delhi

Here, In the last mail I didn't mean what I have written and was expecting a call or a mail from them.
(In between I have wasted a lot of time talking to sunwebsolution person, Bharat, and on 8th of December he even told me that they would resend the item and would send me a gift (USB webcam)because of my cooperation with them)

Here, I request you to investigate my complaint and take necessary action against the guilty.
(N.B. I have attached the P.O.D. that have been mailed to me)