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Thread: complaint against "freecharge.in"

  1. #61
    Unregistered Guest

    Default Gagan deep singh

    i was doing the recharge of 50 on my prepaid airtel mobile number 9818595309 but the recharge was not done by the freecharge application team.
    this is happening second time with me.

    i also inform the free charge customer care team about my query but the response is not receive in favor of me.

    i aslo told about in second mail that refun my money or othereise i ill complaint in consumer court online.

    but no response from the freecharge customer care team.


    i was doing the recharge using netbanking of sbi

    the deduction from my bank was successfull.

    details :
    order id fcva14112998220189
    name gagan deep singh
    mobile no 9818595309
    amount INR 50.00


    PLEASE HELP ME...

    my email id is deepsinghgagan987@gmail.com

  2. #62
    8018741384 Guest

    Default To deposite 44 rupees in my credit

    MY FREECHARGE ID IS biswaranjansahu089@gmail.com.TODAY I HAVE DEPOSITE 44 RUPEES IN MY CRFIT USING SBI DEBIT CARD.BUT CREDIT AMOUNT SHOW 0.0 RUPEES.PLEASE DEPOSITE IT OR TRANSFER BALANCE TO MY BANK ACCOUNT.

  3. #63
    Unregistered Guest

    Default money deducted two times from bank account and recharge not done

    Dear sir i recharged from freecharge web site, 2 types my
    money has been deducted from bank account, but i haven't
    been recharged and i checked in credits also it has not
    came please solve the problem. i attaching bank statement
    for reference....

  4. #64
    mishraloud@yahoo.com Guest

    Default complain

    On Sat, 6 Dec at@10:26 pm@, mishraloud <mishraloud@yahoo.com> wrote:

    Dear team@

    I recharge my cell before few hours and transaction is done but still no activation or reply on my no.please inform me as soon as possible


    .

  5. #65
    ranjeeth g Guest

    Default more money deducted from bank account

    myself ranjeeth g i have made recharge on freecharge i hv recieved only one recharge of 155 but in my bank balance they have deducted 4 times so please requesting to return my deducted balance

  6. #66
    DEEPAK SINGH RAWAT Guest

    Default complaint against Freecharge

    Hi,
    I have tried to recharge my airtel No. 9620555885 and 8197439439 but recharge is unsucessfull and freecharge has deducted my Rs.2000 and now it is showing in wallet of freecharge and i am not able to use iot as i have tried multiple times to recharge till yet.

    please refund my money back asap.

    [#1054766] Free Charge Error.


    From
    Deepak Singh Rawat

  7. #67
    Unregistered Guest

    Default refund needed from freecharge

    Order id : FCVA141210103338955
    Phone no. : 7726097998 (airtel)
    Recharge date : 10/12/14
    Recharge amount : ₹255

  8. #68
    Reliance Customer Guest

    Default Freecharge has not recharged even after two days (despite emails)

    After multiple communications - Freecharge has been slow (or has stopped responding).
    My Bank statement shows charge of Rs 181.00 - but no recharge has been done.

    *** FREECHARGE - MUST AVOID ***


    Apparently they are scheming bunch of thugs - small amounts add up to big amounts.



    ----- Forwarded Message -----
    From: FreeCharge <noreply@freecharge.in>
    To: xxxxxxxxxi@yahoo.com
    Sent: Thursday, December 11, 2014 6:48 PM
    Subject: Recharge Receipt from FreeCharge - Order Id: FCVW141211104168765

    freecharge.com


    Dear xxxxxx,

    Smile. Your recharge for Rs. 177 was a smashing success!


    Order Id : FCVW141211104168765 Recharge Date : 11-Dec-2014
    Recharged No. : 8467922881 Operator : Reliance-GSM

    Transaction details You earned Amount paid
    1. Mobile Recharge for 8467922881 Rs.177 Rs.177
    2. (3) Coupons worth Rs.150.0 Rs.4.0
    INSTA coupon(s) sent on xxxxxxx@yahoo.com
    Firstcry.com - Diapers 1 x Rs.50
    Papa Johns- Free Cheese Sticks 1 x Rs.50
    Gelato Italiano - Free Scoop 1 x Rs.50
    Total Rs.327.0 Rs.181.0

    Lots of love,

    The FreeCharge Family


    This is a system-generated mail, please do not respond to this e-mail Id. Got a question or need clarifications? You can either visit support.freecharge.in or write in to care@freecharge.com we'll get in touch with you asap.


    1077067

  9. #69
    murugavels8736@gmail.com Guest

    Default complaint

    Sir,
    I recharged Rs 949 on
    14Dec to this no 8471868225 but not successfull so pls refund my balance in my account. I send compliant many times but not solve my problem and not credit my balance. Thank you sir

  10. #70
    vamiq iqbal Guest

    Default freecharge

    Balance deducted from my account but bill was not paid.

  11. #71
    Abhishek Adnoor Guest

    Default recharge not successful but amount has been debited

    Order id fcvm14123111262734

  12. #72
    Naresh Jasrotia Guest

    Default Complaint against Freecharge

    Dear Sir,

    I have recharged my reliance mobile number 9569022401 on dt. 7-1-15 for an amount of Rs.57/- through freecharge (scheme of reliance was : Talktime 47/-+50mb 2G data for 30 days) vide freecharge order ID : FCVW150107115107912.



    I have got 50mb data but not received any talktime.

    Thanking you.

    Naresh Jasrotia
    Mobile : 9914425873

  13. #73
    sukhu1872@gmail.com Guest

    Exclamation Money debited no recharge and no credit

    Hi Team,

    I have recharged my cell no 8901394996 using freecharge apps for Rs 199/- money got deducted from my account and no credit is received the transaction was done on 8th December its second time i am writing to you. Please refund the amount on ASAP basis.

    Regards
    Sukhbir Singh
    8826849966

  14. #74
    Damyant Guest

    Default Free charge online idea bill pay 500rs

    I have paid my idea bill on 7 Jan 2015 BY free charge it show paid in my freecharge history but actually it is not paid so please take necessary action on this today is my last date for payment bill And they are also not replying my mails

    thanks & Regards
    Damyant
    8010759181

  15. #75
    Unregistered Guest

    Default FreeCharge is fraud service Money deducted and no recharge done

    Recharge fraud, made a recharge of 280 rupees transaction ID:FCVW150117119159996 money deducted immediately and even after 18 hours recharge is pending up on complaining got the below reply, Do really think we are such a fool to wait 48 hours to get a simple recharge. Now my balance is zero and i cant make calls they have deducted the money and wont return it. Dont use free charge this is a big fraud company, have no direct calling number.. to reach once you lost the money from your account. You have no one to help. Worst customer service. Please there reply on my complain. They are fraud, because when i did the recharge i got SMS saying your recharge will be done in 1-2 hours, false promise..

    Check there reply

    Dear Customer, This transaction has still not been processed by the operator. The final status update from the operator end may take 1-2 days at times. Unfortunately, this is not fully controllable for us. We are, however, constantly working with the operators to reduce this time delay and will automatically reverse the money to your FreeCharge Credits if the transaction fails. We appreciate your patience and request you to please check back with us in 48 hours, we should have resolved this by then. Happy FreeCharging! Customer Success Team

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