Hi Consumercourt,

I have raised a complaint on 24-Jan-2012 but still i didnt receive any response the 100bestbuy.
Please let me know, how to file a complaint against 100bestbuy. I have all the proof for my ordered product.
Please check the above the post for the details.

Thanks
SathishKumar

I got a call from 100bestbuy.com on a busy day and they said I won the Sony 2GB iPod with display worth Rs.1600 for Rs 950 and dispatching the same now in COD. Aramex courier came to my home after 3 days and delivered the same and took money as well. Then I opened the package and found a non-branded mp3 clip player without display and a 2GB mSD card, which is worth 30% of the money I paid, Also the mp3 player is in broken stage and not working too.

I sent multiple mails and tried to contact them thru phone and no response.

I am completely dissatisfied with this purchase.

I dont recomend anyone buying any item thru this site.

Buy best product and brands online| Save upto 80% on Brands like ipod, Watches, Reebok, Numnero Uno, Loto, Polo and Amit Dress Materials | Pay Cash on deliver

Dear sir/Madam,


Apologies for the inconvenience caused to you and delay in response.


If you have any queries about the product please contact our customer care representative

help you :8088211777



Regards

customer care
100bestbuy.com
Thank you.

HI,

I tried to call this number more than 10 times in the last 3 days, it says busy all the time.

FYI: Shipment number: 6278874372.

Thanks,
Velu

100bestbuy Customercare,


I have rasied a complaint on 24-Jan-2012 in this forum and I got a BLUE DART Tracking through SMS in my registered phone.
I checked the same in blue dart portal, but the reference is invalid.

I have attached the screenshot for your reference.

ORDER DETAILS:

Merchant Site URL : 100bestbuy
Order Number: 1267436
Order Received: Nov 1, 2011
Total Amount : INR (Indian Rupees) 249.00
[COLOR=#009900 !important]MasterCard[/COLOR] Holder : sakthivel
Billing Address : (As entered by the Customer)DNo:37/3,HNo:4 Sivasakthi Nillayam,Chelliyamman kovil, 1st cross street, Irumbuliyur, Tambaram East,chennai tamilnadu600059 India
Customer's [COLOR=#009900 !important]Phone Number[/COLOR] : 9941411735
Customer's E-mail ID : npsakthi@rediffmail.com
Customer's IP Address : 15.219.201.70


Regards,
SAKTHIVEL

Hi All,

I purchased a dell XPS laptop from letsbuy on 19th jan 2012. I needed this laptop very urgently and after lot of research i found letsbuy is offering a minimum 4-5 days turnaround time to deliver the product. The product was also shwing "In stock" so I made the purchased and was waiting for my product delivery. After 4 days rather than receiving product, I received a mail from letsbuy saying ..Applogies, the product you have ordered is not available and you can change your order and take an dell inspiron laptop of worth approx 40,000 (whereas originally i have ordered dell XPS of worth INR 54,700). First of all i never wanted to buy inspiron and second there is lot of quality/price differences. I asked letsbuy people to suggest me any alternative and after another 10days i got a response, another alternative what they came with is another Dell inspiron of similar range (approx 40k) or cancel the order.

After waiting for almost 15days and already paying for credit card, now how does it make sense for me to cancel the order and initiate a new purchase.

I wonder how could they show "In stock" when they don't have stock with them and why do they say they will deliver in 4-5 days when they don't even bother in inform customer about his purchase in 4 days. isn't it a trick to fool the customer.

This way customer is being cheated by making him purchase a product which was never available with them and later on making him buy the alternative product which otherwise he would have never bought.

I have suffered a lot because of this unprofessional attitude of letsbuy customer support, and would recommend a careful purchase with them. Earlier also i had a similar experience with them when they took the order and later on came back saying we don't deliver product in that locality. They should have some system to track their inventory and area to deliver the products.

Please advice me possible action can be initiated against them. I want them to pay for such un-professionalism and cheating the customer.

Regards,
Rajiv Singh
Letsbuy order # LSB-796153

hi frns,

It is very good website as i experienced.I really had a pleasant experience shopping with them, I have placed 5 orders with them(in past 3 weeks)the best part was all the orders were shipped within 6-8 days and good to see that apparels which they sent have latest manufacturing date. One is very much pleased to get products at best bargain.
they may be doing delay in delivering the product its because of stock unavailability of product or confuse in packing department.