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refund issues with fashion and you

This is a discussion on refund issues with fashion and you within the Online Shopping forums, part of the Internet Services category; I do a lot of online shopping with different sites like letsbuy.com, tradus.in etc But my worst shopping experience has ...

  1. #1
    Sakshi86 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default refund issues with fashion and you

    I do a lot of online shopping with different sites like letsbuy.com, tradus.in etc But my worst shopping experience has been with this fashion and you. Even internet railway make refund within 48 hours but these people dont seem to be in a mood to refund the money. They are always buying for 2 days or 3 days and after that time also they donot reply themself and when you mail them again, again they will ask for more time. I think by not refunding money for 1 or 2 months they must be earning some interest. 1) for order no 1200448 . This was defective piece of suit. I refunded the suit on 29 dec 2011 and till date I have not got the refund. Everytime I mail them they ask for 2 working days or 3 working days. 2) for order no 1243819. we waited for this product for over a month and they sent a sorry mail of non delivery of my product and till now they are processing the refund. God knows whats taking so long. I advise guys out there to not to buy anything from them specially cloth item, perfumes, electronics. Better go for tradus.in or letsbuy.com or flipkart.com. It is too time n energy consuming to keep running for "YOUR OWN MONEY" to get it back.

  2. #2
    Join Date
    Jul 2011
    Posts
    96

    Default

    Dear Sakshi,

    Apologies for the inconvenience caused. For order number 1200448 refund was processed on 9th Jan as informed to you. For order number 1243819, refund of INR1199/- was processed on 23rd Jan. Please check with your bank after 72 hours from the date of refund and also We are sorry voucher is active in your account which was pushed against order number 1243819. For any further queries you can get in touch with us via email (support@fashionandyou.com) or you can also get in touch with our new Facebook support Tab (https://www.facebook.com/fashionandy...p_227698805184) or our Twitter ID (@helpfny).

    Thanks and Regards,
    FashionandYou Support

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